New Invoices

I understand how important adding your Business license and Job site fields instead of the Ship to option in your invoices, @Security Control. I'll share a workaround so you can add them to the sales form. 

In QuickBooks Online, you can use the Custom Fields feature to create a new field for custom data in your invoices and other sales forms. Doing so, you can flexibly enter any desired information every time you make an invoice. To make one, you can follow the outlined steps below:

1. Go to the Gear icon, then select Custom fields under the Lists column.
   
   
    
2. Click the Add Custom Field button if you're new to this feature, or click the Add field to create another one.
   
   
   
    
3. In the Add Custom Field window, enter the Name, then select All Sales forms.
4. If you want to include this field once you print a copy, toggle on the Print on form option.
5. Once done, click Save.
   
   
   
   

For more details about the custom field features and how to manage them, check this article as your guide: Add custom fields to sales forms and purchase orders in QuickBooks Online.

Moreover, if you don't want the Ship to option to show on your invoices, you can remove it by clicking the Customize section in the Manage menu and then toggling it off. You may refer to the image below:

Furthermore, I'm adding this article as your reference to learn more about the new features and updates on the invoices and estimates: See what’s new with estimates and invoices in QuickBooks Online.

Also, you can record the invoice payments you receive from your customer to help you keep track of their remittances. 

Reach out anytime you need more help managing your invoices in QuickBooks, @Security Control. We're always ready to lend a hand. Stay safe!

I received this from QB

This is not a solution... there are only 3 custom fields which I have already used since the invoices from QB are set up as product sales type invoices. AGAIN... we are a service business, we need to have our license number, PO, Job Site, and other things that QB will not let us have. This is why we designed our own invoices which QB will no longer let us use. Now we have to find another billing program due to this mess QB caused at the end of the month with no warning. We designed our invoice and it cost QB NOTHING... QB doesn't care abot customer needs just the almighty $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$