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equineexercise
Level 1

No option to resend w9 link

No option for me to resend link for contractors to fill out W9
3 Comments 3
ReymondO
QuickBooks Team

No option to resend w9 link

Good day, @equineexercise.

 

If you haven't entered your contractor's W-9 info into QuickBooks, simply resend them an email invite. That way, they can complete their own profile and submit a signed W-9 online.

I'd be happy to walk you through the process.

 

  1. In your QuickBooks Online, go to Payroll and select Contractors 
  2. Choose the contractor from the list.
  3. In the contractor's profile, click Send a reminder or Send email.

contractor resend.PNG
Once done, we’ll send them again an email in real time. Their profile will save in both the Contractors tab and the Vendors tab.


Here's an article you can read for more details: Invite a contractor to add their own 1099 tax info.

 

You might also want to check out this article to learn how to add contractors or vendors when preparing 1099s.

 

Please touch base with me here for all of your QuickBooks needs, I'm always happy to help. Wishing you all the best.

crossfitontrack
Level 1

No option to resend w9 link

I have multiple contractors that I have sent the original email to.  They are telling me that the link is expired and they cannot use it to log in to complete their W-9s.  I cannot find the option to "resend" the email so they can have a current link or they just misplaced it.  Please let me know how I can resend and email requesting them to complete their W-9.

TirzahC
QuickBooks Team

No option to resend w9 link

Hi, crossfitontrack.

 

I'm here to help you resend a request to your contractor for them to fill out the W9.


The option to send a reminder will only show if your contractor's personal information is incomplete or we haven't entered any. We'll need to take note that the invitation we sent to the contractor expires after 24 hours. That option link should be available if we've already sent an email to your contractor. If not, the link we can see from there is Send Email.

 

I'd also reiterate that ReymondO provided steps on how to resend an email so they can complete their profile and submit a signed W-9 online.

 

 Another option is by updating the email address from the contractor's profile. Here's how: 

 

  1. Go to the Expenses menu and select Vendors.
  2. Search and click on the vendor's name.
  3. At the upper-right, click Edit.
  4. Update the Email field.
  5. Click Save.

 

After updating, let's go to the Contractors tab from the Payroll/Workers menu. Just press the F5 key to refresh the system then send the invitation again.

 

For more tips about managing contractors in QuickBooks, I recommend checking out these links:

 

If we have any other follow-up questions about resending the contractor's invitation, please let me know by adding a comment below. I'm more than happy to help. Have a good one!

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