Hello there, Debbi01. Can you clarify what happens when you attempt to start QuickBooks Online (QBO)? Are you encountering any error messages or behaviors that indicate an issue? Any information would be appreciated.
First, let's start by refreshing your browser to reload the page, which can often fix small issues. After that, you can logout and then sign back in. It’s a quick and easy way to refresh your session and clear up any temporary browser issues. Starting fresh ensures everything connects smoothly.
If the issue persists, we recommend accessing your QBO account in a private or incognito window. This can bypass any browser extensions, cookies, or cached files that are creating conflicts.
You can also consider switching to a different supported browser to improve compatibility and enhance performance.
If you have any further questions or require additional assistance, please add a comment below. We are here to help.
