posted
Hello there, @StephieR.
I'm glad to assist you today in running the Open Sales Order report in QuickBooks Desktop (QBDT) showing all the information you need to view.
First off, you may want to make sure you'd filter the Dates to All when running the Open Sales Order report. To do this, please follow the steps below:
- Go to the Reports menu.
- Hover to Sales then select Open Sales Order.
- Click on the Dates dropdown and select All.
However, if the report is still not showing the data properly, let's run the Verify Rebuild Data Tool to scan data issues within the company file and self-resolve them. But first, we'll need to make sure your QuickBooks Desktop is up-to-date. This way, you always have its latest features and fixes.
To verify the data:
- On the top menu, click File and select Utilities.
- Click on Verify Data.
- Hit OK when QuickBooks doesn't detect any problem with your data.
- If Verify finds an issue with your data, you'll be prompted to Rebuild Now or View Errors.
- Click Close or View Errors and take note of the specific error message.
Next, here's how to rebuild data:
- On the top menu, click File.
- Choose Utilities.
- Click OK if you receive a prompt to back up your company file.
- Hit OK when the rebuild has been completed.
- Run Rebuild Data again to make sure there's no error.
Furthermore, you may browse through this article that'll help you personalize your reports and focus on the information that matters most to your business: Customize customer, job, and sales reports in QuickBooks Desktop.
I'll be right here if you need additional assistance in running reports in QBDT. Just click on the Reply button below. Take care.
