Our customer's invoice terms were switched from "Due on Receipt" to "Net 30" under account settings. When I create invoices, the "Due on receipt" terms come up for some.

Thanks for your prompt response and for applying the troubleshooting steps in your end, @kathryn12.

It's possible that some of your customers are set up to pay due on receipt on their invoices.

I'd suggest checking the customer's payment and billing settings so that you'll know if these customers are set to pay due on receipt.

Let me show you how:

1. Go to Sales and then select the Customers tab.
2. Find and then select the customer's name (that shows due on receipt).
3. Click the Edit button.
4. Select the Payment and billing tab.
5. Check the payment Terms.
   

If you find that it was set to Due on receipt term, click the Edit button to update the customer's Payment and billing terms and leave it blank.

Here's how:

1. Click Edit.
2. Select Payment and billing.
3. Under Terms, click + Add new and directly click the Save button on the Customer Information.

I'll add this video article as your reference in updating your customer's information: Edit customer information.

Otherwise, if the customer's terms aren't set up to pay due on date in the Customer Information settings, I'd recommend contacting our Care Support team. There they have tools to create and investigate with this further and have the issue escalated to our product engineers.

Here's how to reach them:

1. Go to ? Help on the top right.
2. Click Contact Us.
3. Type your query and then hit Let's talk.
4. Choose to Start a chat/Get a callback.

Please get back to us if you have more questions. I'll keep my notifications open. Stay safe and healthy!