Product showing up under wrong income account

1. From Settings, go to Products and services.
2. Under the Action column of the same item, select Edit.
3. From the Income account dropdown, choose the correct account.
4. Below, tick the Also update this account in historical transactions checkbox.
5. Click Save and close when done.
   
   

when I modify existing or create new products I cannot assign A/R as Income account.  I set this up incorrectly and now have a big difference between Bank and QB balance

I have tried this but it will not save changes.  I renamed the product but will not save when income account set to A/R.

It's good to see you here, @romanop. Please know that we can't assign an A/R as an income account to an item or service you added in the Products & Services section. 

A correct income account should be assigned for the new product to ensure that QuickBooks and bank balances will not be affected. I suggest contacting an accountant to help you correct this and record them accurately in our software.

You can also visit this article to further guide you in changing your product's income account: Change the account for a product or service item in QuickBooks Online.

Feel free to read this article to see your best sellers, what's on hand, and the cost of goods: Use reports to see your sales and inventory status in QuickBooks Online.

Furthermore, we have a QuickBooks Live Bookkeeping team if you want additional guidance in ensuring that your Products and Services are classified correctly based on your business preference.

Let me know if you have additional questions about assigning an income account to your products in QuickBooks by leaving a comment below. We'll ensure to assist you as soon as possible. Keep safe always.

@romanop 

"I renamed the product but will not save when income account set to A/R."

It doesn't make sense to assign A/R as the income account because the invoice total gets assigned to A/R (as the debit) and the income account of the item is the offsetting credit.  If you assign A/R to the item, it would be a meaningless transaction because you would have two offsetting A/R entries (a debit and a credit).  That's why you can't save an item using A/R as the income account.  Why are you attempting to use A/R as the income account?

Thanks!  I am trying to get balances below aligned.  I had an accountant look at my transactions he thought the invoices might be doubling up because of incorrect account assignment.