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milespotter
Level 1

QBO's new bill pay is wonky. Checks sent out do not have the vendor account number on them so I have had checks returned to me saying they don't know what account

to post to. This invoice number is also not on the check.
In addition only one invoice can be paid with each check.
AND it is slow. I sent a test check to myself and it took 2 weeks. Two weeks after my bank account was bebitted..
My solution so far is to NOT USE BILL PAY.
Anybody know if all this will be fixed? Clearly this is beta coding without notifying us that we will be bug testers.
2 Comments 2
4Gal
Level 11

QBO's new bill pay is wonky. Checks sent out do not have the vendor account number on them so I have had checks returned to me saying they don't know what account

You can signup for a free Melio account to integrate with QBO as a workaround. They use USPS to send checks with regular delivery time of 5-7 days. If you need to pay your vendors/contractors faster, you can use their Fast Check option (+ flat fee $20) and will be sent in 3 days via FedEx. Another strong point, you can easily void the check anytime in the app. QB Billpay ignores this important feature.

https://affiliates.meliopayments.com/quickbooks

 

You can also get $100 cashback to pay the first bill.

https://affiliates.meliopayments.com/cashback

 

 

Erika_K
QuickBooks Team

QBO's new bill pay is wonky. Checks sent out do not have the vendor account number on them so I have had checks returned to me saying they don't know what account

I understand the significance of this functionality to your business, miles. 

 

We value your time with us. Thus, I recommend submitting feedback. This way, we can enhance your experience with us, and will be shared with our Product Development team.  

  

Here's how:  

 

  1. Select the Gear icon, then choose Feedback.
  2. Enter your comments or product suggestions.
  3. Click Next to submit.

 

Additionally, you can browse this guide to learn how to set up automatic payments for recurring invoices: Set up Autopay for recurring invoices in QuickBooks Online

 

Please let me know if you have more questions about Bill Pay management. I'll be here to lend a hand. Keep safe always.

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