Quickbooks Balance not showing up

brandilisle · ‎January 26, 2024

my Quickbooks Balance in my Chart of Accounts does not show up for each category. Some categories do show a balance or $0.00, but not all. When I click on view register or run report I am able to see the list, but the balance does not show in the Quickbooks Balance column. I have confirmed in settings that Quickbook Balance is turned on.

For instance, I know that I have "insurance" category expenses entered, however there is not amount showing in the Quickbooks Balance column showing up. If I click on the associated Run Report button, I can see the transactions. I would like to be able to glance at my Quickbooks Balance column and see all balances.

RheaMaeH · ‎January 26, 2024

Welcome to the Community, brandilisle. Let me help you show the reports that display QuickBooks balance.

QuickBooks Balance will show in the balance sheet accounts including the assets, liabilities, and equity accounts. Since you want to see the balance of your income and expenses, you can consider running the Balance Sheet report.

Here's how:

In your QuickBooks Online (QBO) account, go to Reports.
In the search field, type and select Balance Sheet.
Click Customize to show the balance for each of your accounts in the Chart of Accounts.

After you run the report, you can refer to this article in case you need assistance saving it with its current customization settings: Memorize reports in QuickBooks Online.

Feel free to reach out to us if you have any other concerns about managing your reports. We're always here 24/7. Stay safe.

View solution in original post

RheaMaeH · ‎January 26, 2024

Welcome to the Community, brandilisle. Let me help you show the reports that display QuickBooks balance.

QuickBooks Balance will show in the balance sheet accounts including the assets, liabilities, and equity accounts. Since you want to see the balance of your income and expenses, you can consider running the Balance Sheet report.

Here's how:

In your QuickBooks Online (QBO) account, go to Reports.
In the search field, type and select Balance Sheet.
Click Customize to show the balance for each of your accounts in the Chart of Accounts.

After you run the report, you can refer to this article in case you need assistance saving it with its current customization settings: Memorize reports in QuickBooks Online.

Feel free to reach out to us if you have any other concerns about managing your reports. We're always here 24/7. Stay safe.

lovecountrymusic · ‎January 29, 2025

Your chart of accounts should always reflect the current balance of that account. I have wasted much time tying to figure out why it is not working properly!!

Rainflurry · ‎January 29, 2025

@lovecountrymusic

"Your chart of accounts should always reflect the current balance of that account. I have wasted much time tying to figure out why it is not working properly!!"

AFAIK, QB has never been designed to show the balance of income and expense accounts. Your chart of accounts will only show the balance of balance sheet accounts (assets, liabilities, and equity accounts). Income and expense accounts totals are for a period of time so there's no reason to have their balance showing in the chart of accounts. If there was a balance for income and expense accounts, what balance would show there - month-to-date, FYTD, last month, last quarter, this quarter? Balance sheet account balances are running totals since day one of the business so it makes sense to show the balance as of today.

regional3725

My QB chart of accounts does NOT show the correct balance for one of my bank accounts.

Explain that, please.

MorganB

Thanks for joining this thread, regional3725.

I'm here to provide some info about the QuickBooks balance in your Online account.

The Bank Balance in QBO is the balance of your account from the last bank feed update, while the QuickBooks balance is the sum of all bank transactions that you've added or matched in your account. There are a few factors that effect the QuickBooks balance. These include, but aren't limited to:

Outstanding transactions.
Card (liability) account.
Edited or deleted transactions.
Duplicate transactions.
New transactions for a connected account.

The best way to resolve any differences is to complete a reconcile of the bank account. You can find more info on how to do this here: Reconcile an account in QuickBooks Online

Please don't hesitate to drop a comment below if you have any other questions. I'll be here to help in any way that I can.

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