We'll make every effort to put things right, @ReddeerDiana.
I'm aware of how crucial account security is. If I were in your shoes, I'd also feel worried. Rest assured that your concerns have been heard and will be dealt with accordingly.
We take security extremely seriously, and it appears that we fell short in how handling this situation for you. I'm currently discussing the further investigation of this issue with my team. You can be confident that someone will contact you as soon as possible to address any privacy or safety concerns you may have.
In addition, if you encounter any security concerns, you can send them directly to our security team. This way, they can take action on it as early as possible. Proceed with the following steps:
- Go to the Online Security Center page.
- Click Contact Us.
- Look for Report a fake email (or phishing email) and click on it.
In addition, feel free to browse these articles below to know more about our online safety tips, security tips, and FAQs:
Thanks again for your patience while we work through this. If you ever need further assistance, do not hesitate to reply to this thread. I will do my best to provide support and get you back on track.
