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walterg907
Level 2

Restoring accountants copy without the requirement to re-enter all transactions after creating accountants copy

Our business upgraded our QuckBooks desktop version to Enterprise Diamond in 2023. At year end I created the accountants copy and uploaded the file to our accountant before determining if our accountant's QuickBooks version was compatible with Enterprise Diamond. Our accountant advised that his version was not compatible with Enterprise Diamond. Can I back-up the accountants pending file with the current 2024 transactions and reinstall that file as our working file? Thanks for your responses.

Solved
Best answer January 07, 2024

Best Answers
ChristieAnn
QuickBooks Team

Restoring accountants copy without the requirement to re-enter all transactions after creating accountants copy

Hello there, walterg907.

 

I'll provide details on how organizing an accountant's copy works in different QuickBooks Desktop versions. I'll also ensure you can achieve your goal by performing in an alternative way.

 

Please know that QBDT and Enterprise 2024 offer ‌best-in-class data security, which is higher than QBDT or Enterprise 2023 and older. Accountants can’t update client company files into QBDT 2024. That said, the option to create a backup of the accountant's pending file from your QBDT 2023 with the current 2024 transactions and reinstall that file as your working file is currently unavailable once your accountant is using the newer version than yours. 

 

However, your accountant either needs to use the older version of QuickBooks Desktop Accountant or you have to update your company file to QuickBooks Desktop 2024. This is done to meet your needs and then send a new accountant’s copy or manage the data from there.

 

For additional details, you can click this article: Use the Accountant's Copy. This also presents detailed information on the Accountant's Copy with file transfer feature works.

 

I've also included an article that will help you delete the restrictions of the accountant's copy. This ensures that you can still send another copy in case of data damage: Remove the Accountant's Copy Restriction.

 

Drop a comment below if you have additional questions about managing an accountant copy. I’ll get back to answer them for you, walterg907. Have a great rest of your day.

View solution in original post

jeanbiverly_
QuickBooks Team

Restoring accountants copy without the requirement to re-enter all transactions after creating accountants copy

I can help you with your company and accountant's file, @walterg907

 

Yes, you're right. If there are any adjustments needed, they will have to be done manually to your current company working file. 

 

When using a different version, you can still work on the Accountant's Copy as long as the gap between the versions is no more than one year.

 

Moreover, it's important to ensure that your accountant's QuickBooks version matches your QuickBooks Desktop (QBDT) or Enterprise version. QBDT and Enterprise 2024 offer the best data security, which is higher than QBDT or Enterprise 2023 and older. Accountants won't be able to update client company files into QBDT 2024. You'll either need to use the older version of QBDT Accountant or have your client update their file to QBDT 2024, then send a new accountant's copy.

 

In case you encounter any errors or unexpected results on an Accountant’s Copy (.QBX) or a company file (.QBW) in QBDT, you can refer to this article for steps on how to resolve them: Resolve errors when creating or working on an accountant's copy.

 

If you have any further concerns with your company and accountant files, please feel free to leave a reply. I'd be glad to assist you.

View solution in original post

8 Comments 8
4Gal
Level 11

Restoring accountants copy without the requirement to re-enter all transactions after creating accountants copy

Your accountant is only using QB Desktop Accountant 2023 or 2024, correct?

Your accountant may have the following options:

1. Purchase QB Desktop Enterprise Accountant version

2. Use trial version of QB Desktop Enterprise 2023 but you have to calculate your downtime.

3. Set up a private cloud on your site and let your accountant access your file remotely in multiuser mode.

 

ChristieAnn
QuickBooks Team

Restoring accountants copy without the requirement to re-enter all transactions after creating accountants copy

Hello there, walterg907.

 

I'll provide details on how organizing an accountant's copy works in different QuickBooks Desktop versions. I'll also ensure you can achieve your goal by performing in an alternative way.

 

Please know that QBDT and Enterprise 2024 offer ‌best-in-class data security, which is higher than QBDT or Enterprise 2023 and older. Accountants can’t update client company files into QBDT 2024. That said, the option to create a backup of the accountant's pending file from your QBDT 2023 with the current 2024 transactions and reinstall that file as your working file is currently unavailable once your accountant is using the newer version than yours. 

 

However, your accountant either needs to use the older version of QuickBooks Desktop Accountant or you have to update your company file to QuickBooks Desktop 2024. This is done to meet your needs and then send a new accountant’s copy or manage the data from there.

 

For additional details, you can click this article: Use the Accountant's Copy. This also presents detailed information on the Accountant's Copy with file transfer feature works.

 

I've also included an article that will help you delete the restrictions of the accountant's copy. This ensures that you can still send another copy in case of data damage: Remove the Accountant's Copy Restriction.

 

Drop a comment below if you have additional questions about managing an accountant copy. I’ll get back to answer them for you, walterg907. Have a great rest of your day.

walterg907
Level 2

Restoring accountants copy without the requirement to re-enter all transactions after creating accountants copy

Thanks for your reply 4Gal. We have given our accountant(CPA) remote access to our company computer in order for the accountant to determine what year-end adjustments are required. I assume any adjustments needed will have to be done manually to the current company working file that opens named: The Hop Creamery(Acccountant Changes Pending) Intuit Quickbooks Enterprise Solutions: Retail 23.0. Will we be able to use the noted company file through the remainder of 2024, if I remove the date restrictions I placed on the accountants file?

walterg907
Level 2

Restoring accountants copy without the requirement to re-enter all transactions after creating accountants copy

 

Thanks for your reply ChristieGal. We have given our accountant(CPA) remote access to our company computer in order for the accountant to determine what year-end adjustments are required. I assume any adjustments needed will have to be done manually to the current company working file that opens named: The Hop Creamery(Acccountant Changes Pending) Intuit Quickbooks Enterprise Solutions: Retail 23.0. Will we be able to use the noted company file through the remainder of 2024, if I remove the date restrictions I placed on the accountants file?

Appreciate yours and 4Gal's responses

 

 

walterg907
Level 2

Restoring accountants copy without the requirement to re-enter all transactions after creating accountants copy

ChristieAnn,

One additional note, I believe our CPA has the older version of QuickBooks desktop, where as our company installed QuickBooks desktop Enterprise edition in 2023. 

jeanbiverly_
QuickBooks Team

Restoring accountants copy without the requirement to re-enter all transactions after creating accountants copy

I can help you with your company and accountant's file, @walterg907

 

Yes, you're right. If there are any adjustments needed, they will have to be done manually to your current company working file. 

 

When using a different version, you can still work on the Accountant's Copy as long as the gap between the versions is no more than one year.

 

Moreover, it's important to ensure that your accountant's QuickBooks version matches your QuickBooks Desktop (QBDT) or Enterprise version. QBDT and Enterprise 2024 offer the best data security, which is higher than QBDT or Enterprise 2023 and older. Accountants won't be able to update client company files into QBDT 2024. You'll either need to use the older version of QBDT Accountant or have your client update their file to QBDT 2024, then send a new accountant's copy.

 

In case you encounter any errors or unexpected results on an Accountant’s Copy (.QBX) or a company file (.QBW) in QBDT, you can refer to this article for steps on how to resolve them: Resolve errors when creating or working on an accountant's copy.

 

If you have any further concerns with your company and accountant files, please feel free to leave a reply. I'd be glad to assist you.

walterg907
Level 2

Restoring accountants copy without the requirement to re-enter all transactions after creating accountants copy

Thanks Jean for your response. From the responses I received it appears the best solution is to remove the restrictions from the accountants copy file and manually enter the CPA adjustments. Thanks for everyone's help.

AldritchM
QuickBooks Team

Restoring accountants copy without the requirement to re-enter all transactions after creating accountants copy

You're most welcome, @walterg907.

 

It's good to hear that you were able to remove the restrictions from the accountants copy file and manually enter the CPA adjustments.

 

We'll also add these articles for future use:
 

 

Please keep in mind that our forum page and this thread are both open for any additional questions or concerns. Take care always

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