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Fiat Lux - ASIA
Level 15

Ridiculous Rate Increase!

@Bookkeeper_65 

If you are working solo on a desktop (PC or Mac) to manage your book and only need basic features, you should explore a free program. You can use the program for as long as you like, use all the features and enter as much data as required. There are no time limits, no usage limits, no ads (at this time). This program is quite popular in Asia and Europe.

 

dbi59
Level 1

Ridiculous Rate Increase!

this is the most outrageous thing that they could do to business owners im so mad right now im looking into some other type of plan with other companies

 

dcolangelo
Level 1

Ridiculous Rate Increase!

I am absolutely furious about this increase!  $200 more per year for...

  • Cash flow hub
  • Enhanced computing power (64-bit)
  • Pay vendor bills online
  • Upload bills
  • Receipt management
  • Consolidate invoices into one email
  • Automated payment reminders

 

A bunch of nonsense that the majority of your customers don't need or use - only to justify grabbing another $200 - a 57% increase in 1 year!  I couldn't imagine hat would happen to my customer base if I increased my rates - in a recession for the most part - 57%.  Bad move, Quickbooks.  I will be finding an alternative and I hope the vast majority of your client base does the same in response to your greediness.

jfcuetos1
Level 1

Ridiculous Rate Increase!

I am a one person business and I have used quickbooks for years. I used to pay 150.00 for a license for 3 years (when I could not stop download the transaction with my bank). I was ok paying this, again I am small business. Now, after a year not only I am required to pay 550.00 per year, but my company file will be locked if I don't pay ( i bought quickbook desktop pro) This is not different that kidnapping or a hacker getting on hold of my company file for a ransom. I contacted customer support, they could not help. I went to office max to get a copy of quicken, so i can find a lower cost solution,  I expent 120.00 and to my surprise, you can not even transfer your company information, transactions, etc from quickbooks to quicken ( no matter how may times I have read the instructions listed at the quickbook website,  on how you can do it). Honestly the company should be ashamed of the way they are doing business, specially small business. Again this is not different than a hacker, getting my information for a ransom. If anyone can help, I will appreciate it.

Fiat Lux - ASIA
Level 15

Ridiculous Rate Increase!

@jfcuetos1 

As I know there is currently not a way to convert data from QB to Quicken. You should clarify this to Quicken Support. Last resort, request a refund for your Quicken license and purchase a new license for QBD 2023 from a partner. You can get $100 as cashback if it matters. T&C apply.

jfcuetos1
Level 1

Ridiculous Rate Increase!

Here Is an update from my original post. For the past 6 days I have trying to get a solution (not just to pay 550.00 a year since I am a one person company. I run to office depot and I purchase Quicken (assuming quickbook desptop is too robust for a single user like me). I learned that you can always bring quicken file to quickbooks but not the other way around. So don't waste 140.00. Since my company file was about to be locked, I create and paid for a "quickbooks online essentials" (I don't do payroll, nor i sent invoices to be paid via credits card, etc) . So I am out of another 150.00. I followed the instructions on how to migrate my company file to quickbooks online, to my surprise, My Chart of accounts, was transferred BUT qhickbooks online did not assigned to the same Chart of accounts so I had over 700 transactions  that I needed to manually assign to each income or expense category. Called intuit multiple and after 2-3 days period, a representative suggested that we "purge" my online company data and the representative was going to help me with the migration. I did what I was asked to do and again I ended with the same results as before. I still on the phone, talking to multiple people , and every single person does not understand the issue I am having. At this point, I have not access to my company file and I feel I have not choice but to pay whatever intuit ask to pay to i can have my finances back. Shame... shame.

TWTCSC
Level 3

Ridiculous Rate Increase!

What's even more ridiculous is as of 2022, you can no longer purchase a license for the desktop version.  You become a "slave" to Intuit.  Miss a payment and you loose access to your data.

This price gouging has completely become out of hand.

I'll continue to use Quickbooks Premier Manufacturing 2019 on a dual-boot Win7/10 machine.

ChrisGT
Level 1

Ridiculous Rate Increase!

I have Desktop 2021 and I need to upgrade to at least Desktop 2023 if I want support, because I can't get support for any questions in Desktop 2021 anymore, and I learn that you can't buy it in a one-shot deal anymore, you have to pay the subscription which is nearly $600 per year now!! I nearly fell off my chair! I'm self-employed, myself as en employee only, a service company, so I don't need payroll and I don't need inventory, just the basic stuff, and now I'll have to dish out almost 600$/year which is the cheapest rate. Just can't believe it! It's absolutely ridiculous. So I agree wholeheartedly, they SHOULD have different levels!! I've been using QB for decades, have always been satisfied, but now, I'm much less satisfied. I wanted to switch from Desktop to Online last year, I get the subscritption which was about $22/month (NOW it's $48/month!!!), I couldn't migrate my company file to online, I call QB Online, they say "Call QB Desktop, we can't do anything", I call QB Desktop, they say "Call QB Online, we can't do anything"... I couldn't believe it! So I cancelled my QB Online subscription!!

Fiat Lux - ASIA
Level 15

Ridiculous Rate Increase!

@ChrisGT 

I can't get support for any questions in Desktop 2021 anymore

They still support QB Desktop 2021 until May 2024. What question do you have?

 

You may reconsider to convert your data to QB Online or use QB Desktop with a non subscription license. Contact me in private if you need any insight.

 

 

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