Sales Tax Liability Report

Hi there, @rsmith4321,

I'd be glad to help you out! You can customize the date and filter of your Sales Tax Liability Report to show the non-taxable amount. Please make sure that no sales tax is applied to your transactions.

To customize, follow these steps:

1. Go to the Reports tab.
2. Search for Sales Tax Liability Report.
3. Select Customize option.
4. Select the date and filter of your choice. 
5. Run report.

If the outcome is the same, use a different browser or follow these steps:
 

1. Clear your browser's cache.
2. Clear Intuit-specific cookies from your browser.

• Firefox
• Google Chrome
• Safari for Mac
• Safari for iPad and iPhone
• Microsoft Edge

For more information, you can visit: Set up your sales tax in QuickBooks Online. You can also refer to these articles for future use:
 

• Set up and use automated sales tax in QuickBooks Online.
• Check how much sales tax you owe in QuickBooks Online.
   

If you need more help, don't hesitate to reach us back or leave a comment under this post. Have a great day ahead!

I tried Safari as well. It doesn't seem to be a browser issue, it's something wrong with the way the report is working. I don't know if you understood my question. I will attach a screenshot of side by side of the difference between what I get reported in Quickbooks Desktop and Quickbooks Online. Perhaps it's something to do with the way I selected that invoices were non-taxable that is causing an issue, I always used the % button at the bottom of an invoice to select if a customer is taxable. Thanks for the help!

Hello there, @rsmith4321. I'm here to provide details about how reports are moved from QuickBooks Desktop (QBDT) to QuickBooks Online (QBO).

Once the migration is finished and you're reviewing the reports in your QBO account. You may see differences from the data shown in QBDT. For instance, the accrual basis reports in QBO will match those in QBDT. While cash basis reports may not match. Also, the two programs don't have the same reports.

In terms of taxes, the sales tax won't be copied for all transactions and some will be transferred as journal entries. For reference, feel free to open this article: Learn how features and data move from QuickBooks Desktop to QuickBooks Online. 

I've also added this helpful resource that you can open for guidance in setting up your QBO account to start working: What to do after you move from QuickBooks Desktop for Windows or Mac to QuickBooks Online. 

Keep me posted if you have any other concerns about managing your QBO account. I'm just around the corner to help. Have a good one. 

Does anyone have an idea about fixing this specific issue? I can't imagine why sales tax liability wouldn't transfer it's kind of an essential feature. I can't run my business without knowing the sales taxable and non-taxable sales. I will just have to go back to the desktop version or find another service unless I can solve this issue.  Thanks!