I'm here to lend a hand, hollymurphy.
Since your account is on hold, you can use our test drive to contact our Customer Support Team. Here's what you'll need to do:
- Go to this link https://qbo.intuit.com/redir/testdrive.
- Put a check mark on the I'm not a robot box, then Continue.
- Pick the Help icon on the top right.
- Click Contact Us button at the bottom.
- Enter a short description about your concern.
- Hit on Let's talk.
- Choose the method on how you'd be connected to support.
Check these screenshots for your visual guidance:
In case you need tips in the future, visit our QuickBooks Help Articles site.
You can get back to me anytime you have additional questions in QuickBooks by posting your response below. I'll do whatever it takes to ensure your concerns are addressed. Enjoy the rest of your day.