Thanks for getting in touch with the Community, d-m. I appreciate your detailed information.
The increasing balance in your Undeposited Funds account is likely due to how the transactions are being recorded between your App transactions tab and the Bank transactions screen.
The Stripe integration automatically creates sales receipts and expenses that sit in your Undeposited Funds account. To ensure these funds move out of that account and into your bank balance, I recommend this specific workflow:
- Use the App Transactions tab to review your Stripe transactions and select Confirm or Add. This process will officially record the payout details in your books.
- Match in Online Banking after you've confirmed the transactions in your App tab, go to your Bank transactions (Banking) tab. Instead of selecting Categorize or Add, you'll have an option to Match.
By Matching the bank's record to the transactions you already confirmed in the Stripe app, QuickBooks clears those funds from your Undeposited Funds account. If you click Add or Categorize in the banking tab instead of Match, QuickBooks creates a new, separate deposit, which can cause your Undeposited Funds balance to continue to grow.
I've included a couple of detailed resources about working with the Stripe Connector and matching transactions which may come in handy:
Please feel welcome to send a reply if there's any additional questions. Have a wonderful Tuesday!
