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Buy nowThis "glitch" happened to two payrolls back to back (Aug. 1st and 15th) which I just discovered. I need the report budget to actuals to be accurate and these figures are not shown. Once I click on the amount in the P&L report it breaks it down to another report and I have all of those.
We can rectify the issue with your two paychecks with unspecified classes by reviewing and modifying them, Okie129. Let's work through this together.
There are two possible solutions based on the payroll method you're using in your QuickBooks Online (QBO) Payroll. I will outline both scenarios below so you can choose the one that best fits your needs:
To verify your modifications, reopen the check and select Transaction Journal.
Moreover, you can refer to the section on fixing missing classes in paychecks for additional guidance on the drafted steps in this article: Track payroll expenses by classes and projects in QuickBooks Online Payroll.
However, if following the suggested measures does not fix the problem, contacting our QBO Payroll team is recommended. They can address the issue promptly using their secure tools. Details on how and when to contact them are available in this material: Get help with QuickBooks products and services.
In addition, if you want to produce a hard copy, email it, or export it to Excel, PDF, or Google Sheets in the future, you can click on these icons above your P&L by Class report or any report:
That should point you in the right direction in rectifying your payroll checks with unspecified classes. Tag my name if you have any other QBO-related inquiries. I'll be here to address them as soon as possible.
When I select the dropdown to make the adjustment, at # 5 direction does not come up. It only says to contact Quickbooks.
When I contacted QB, after an hour, the person obviously didn't know what they were doing. I didn't want to waste any more time. Still have no answer. I wish it were this simple as the instructions you provided.
As to re-emphasize, this is only for two payrolls that are not going to their Classes - Aug. 1 and Aug. 15, 2024. ALL payrolls since then are going to their proper classes.
Thank you for providing additional details and for your patience with this matter, Okie129. The reason you’re not seeing the option at Step 5 to edit the classes directly from the paycheck is likely due to this being a prior payroll. However, you can still correct the assigning of classes by adjusting your Accounting Preferences directly in the Payroll settings. I'm here to walk you through the steps.
By following these steps, we can assign your prior paychecks to their appropriate classes:
For additional guidance, please feel free to access these helpful articles that contain an in-depth explanation of the topic:
Lastly, you can refer to this resource if you want to email, export, or print your reports to PDF: Run a report in QuickBooks Online.
Please feel welcome to continue replying to this thread if you have more queries about prior payroll. The Community team will remain active in assisting you.
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