The tab feature while entering receipts or bills isn't working

I can lay out information about the Tab key and how it functions in your bills or receipts page in QuickBooks Online (QBO), ntully.

In managing receipts, bills, or other transactions, we'll have to input at least one piece of information in the Columns fields of the Category details or Item Details sections. It would allow you to proceed to the second or following item line when you click the Tab key.

For example, after entering a Category or Product/Service item, you'll need to click the Tab key continuously till you get to the proceeding item line. This function will not be available if any available columns are blank or empty and will skip to the Add lines option.

However, let's access your account using a private browser if the issue persists. This behavior could be due to excessive cache or cookies build-up. It could impact the performance and features of the system.

Please refer to these keyboard shortcut keys depending on the browser you're using:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + N
• Safari: Command + Shift + N

When you can use the Tab key's feature seamlessly, it indicates data-related issues. To fix this, kindly clear your regular browser's cache and cookies. If you get the same result, consider using another supported browser.

You may also check these resources to help you manage your vendor transactions and review the total amount paid for each vendor in a given timeframe:

• How to view and edit vendor transactions in QuickBooks Online.
• Run a report with vendor totals.

You can always post your concerns about your bills, receipts, or other transactions here in the Community. Our team is always here to provide the best assistance.

The tab feature when reviewing and adding receipts or bills does not work propertly still.  When you tab, instead of going to the next field it jumps to the beginning of the receipt. Is intuit working on this issue?  Any idea when it will be resolved?  

I recognize that the ability to navigate between fields using the tab function is convenient and an essential part of your daily task, Ntully. To help resolve your problem and ensure you can continue working effectively, I'd like to provide some details about the situation as well as an alternative solution. 

At this time, there's no ongoing investigation regarding this matter.

If you are still experiencing issues despite performing the basic troubleshooting steps, I recommend contacting our Phone/Chat Support Team during their available hours. They have the tools to conduct a more detailed investigation into your account and offer a resolution. Here's how:

1. Sign in to your QuickBooks Online (QBO) company.
2. Click the Help button.
   
   
   
   
3. Tap the Search tab, then select Contact Us.
   
   
   
   
4. Type in a brief description of your issue.
5. Choose between the Chat or Callback option.
   
   
   

In the meantime, a workaround is to manually select the fields when reviewing and adding receipts or bills. This method will help you continue your tasks while the tab function isn't working accordingly.

Once again, thanks for bringing this to our attention, Ntully. If you have additional questions or need further assistance managing bills or receipts in QBO, please let me know by adding a comment below. Remember, I'm here to help and ensure your concerns are addressed promptly.