Transaction List by Tag Group Report

Thanks for letting us know about this concern, @acarneal2.

Regarding your problem, Transaction List by Tag Group will show expense and check as negative, while bill will show as positive. 

Your experience is quite unusual, I recommend doing basic troubleshooting to fix this problem. Let’s access your QuickBooks Online using a private browser. Doing this will ensure us that your saved data in your regular browser will not be used. Here’s how to open your private browser: 

• Google Chrome: press Ctrl + Shift + N
• Mozilla Firefox: press Ctrl + Shift + P
• Safari: press Command + Shift + N

After using the private browser and making sure that everything is working fine, here’s an article for you to clear the cache of your regular browser: Clear cache and cookies to fix issues when using QuickBooks Online.

Additionally, here’s how to make your bill show as negative. You can follow these steps below:

1. On the Transaction List by Tag Group, click Customize.
2. Click the Filter tab.
3. Under the transaction type, choose Bill Payment (Check) or Bill Payment (Credit Card).
4. Run the report.

Doing this will show the bill as negative in the name of Bill Payment (Check) or Bill Payment (Credit Card). 

Furthermore, here are some articles that you can check in the future for reference:

• Customize reports in QuickBooks Online
• Common custom reports in QuickBooks Online

Comment on this thread if you have other questions on reports and other QBO related concerns. Good day.

So I did what you suggested but it didn't work.  However, I realized that the expenses that are showing up as positive numbers are expenses entered into QB Desktop before our migration to QB Online.  The previous accountant was keying credit card charges as expenses.  Should those have been entered differently or do they just come over a different way from QB Desktop?  I was able to filter on bill payment and exclude the bills which helps solve part of my problem.  Thank you!

I appreciate you for coming back to the thread and clarifying your concern about the transaction appearing as positive in the QuickBooks Online report. Let me provide additional details on how expenses work in QBO and how entries from QuickBooks Desktop migrated to QBO.

The accountant who entered the credit card charges as expenses in QuickBooks Desktop is right. Then, please know that when migrating your data from QuickBooks Desktop to QuickBooks Online, the Credit card charges entered in QBDT get converted as Expenses into QBO. 

The amount of the transaction shown in the Transaction List by Tag Group report depends on the payment account you use. Choosing a bank will appear as a negative on the report while selecting a Credit Card account will show as a positive. This could be the reason that expenses appear as positive numbers on your end which is it's absolutely right because credit card charges are considered liabilities. 

Lastly, refer to this article if you need steps on how you can memorize a report that allows you to save it with its current customization: Memorize reports in QuickBooks Online.

Furthermore, it's great to hear that you've figured out a way to manage this in your reports by filtering bill payments and excluding bills to solve this matter. If you have any more questions or need further clarification, feel free to ask. I'm always here to help and make sure your accounting experience is as smooth as possible, acarneal2. Have a great day!