Hi there, keith. I'm here to share some information exporting reports into an Excel file.
Beforehand, may I request a screenshot of which part of the reports isn't exported into an Excel file?
This way, I will be able to offer you the necessary assistance and provide you with accurate solutions.
In the meantime, we can perform basic troubleshooting steps to identify if this is a browser-related issue. The browser's cache saves files on your computer that enable the website to download faster on your next visit. However, it can also get outdated over time, leading to problems in accessing websites. To get started, we have to open your QuickBooks Online (QBO) account on an incognito window.
An incognito mode helps us verify the issue since this doesn't save any files. Here are the keyboard shortcuts:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Shift + N
If the private browsing session works, clear the browser's cache so the system can restart. This task is also possible in other supported, up-to-date browsers. Clearing the cache will reboot the system, allowing you to work with a clean slate.
Moreover, you can check out these resources about managing your reports:
I'm still all ears if you need further assistance exporting transaction reports. Just drop your reply below, and I'll circle back to help you.
