Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.
chad9131-yahoo-c
Level 1

Trying to change the font size on message section of invoice.

I edit the font from 8pt to 12pt but it never changes in message section
4 Comments 4
Tori B
QuickBooks Team

Trying to change the font size on message section of invoice.

Good morning, @chad9191-yahoo-c.

 

Thanks for taking the time to reach out to the QuickBooks Community for support. I hope you're enjoying the day so far. 

 

Since the message section doesn't seem to change, let's start some basic troubleshooting steps. Such as clearing the browser's cache. Web browsers collect cache to save time when loading repetitive data and images. Over time, these files can become outdated and corrupted, causing issues like the one with the message section font not changing. I've included the links for all supported browsers that contain the steps to clear the cache below. 

 

 

After clearing the cache, please make sure to restart your browser. Then, let's try changing the font again. 

 

Please let me know if you have any questions or concerns. I'm always around to lend a hand. Take care! 

VanDavis
Level 5

Trying to change the font size on message section of invoice.

@Tori B , it's not possible to adjust the font size in the message section. fyi

Just_me
Level 11

Trying to change the font size on message section of invoice.

@VanDavis  It actually IS possible.  I just did it in both of my companies.  

 

@chad9131-yahoo-c  I would follow the instructions previously provided by Tori and see if that helps.  

VanDavis
Level 5

Trying to change the font size on message section of invoice.

@Just_me @Tori B , apparently, the size will not change on the edit template page, but on the actual invoice. My bad,.. but I guess that's where the confusion is, and should be clarified by the first responder.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us