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jdavis3
Level 1

Trying to enter new vendor, error message read vendor already enter. It is not

 
2 Comments 2
Rasa-LilaM
QuickBooks Team

Trying to enter new vendor, error message read vendor already enter. It is not

Thanks for visiting the Community, jdavis3.


Allow me to help get past the error so you can add the vendor seamlessly. Let’s open each vendor's profile and change the display name (duplicate).


Here’s how:

 

  1. Tap the Vendors menu on the left panel to choose Vendors.
  2. This will take you to a list of all suppliers added to the company.
  3. Click each vendor to access its profile.
  4. Hit the Edit button to access the Vendor Information screen.
    error vendor.png
  5. Go to the Display name as section and check the name entered.
  6. If you’re able to find the duplicate, edit the format to  “last, first” or add a digit at the end of the name.
    error vendor.1.png
  7. Click Save to keep the changes.

However, if you’re unable to find the duplicate from the vendor list, review your customers’ records and edit the display name. The following article outlines the complete instructions on how to change or edit the display name for suppliers and customers. It includes the steps to making an employee, vendor, or customer inactive. Error: The name supplied already exists. Another customer, supplier, or employee is already using th....


After following the resolution, you can add the vendor’s name seamlessly. For future reference, the following articles contain detailed instructions on how to add suppliers in QBO as well as a video tutorial to help modify your suppliers' list.

 

Click the Reply button if you need assistance editing lists in QBO. I’ll be glad to help. Have a good one.

jdavis3
Level 1

Trying to enter new vendor, error message read vendor already enter. It is not

I did not get the answer I ask for. But I did figure out what was going on. When you put a new vendor into QuickBooks you have to know whether it was enter in as a customer or as a vendor. I found out that it can't be in QuickBook as both. Someone had enter this person in as a customer. So I was trying to enter in under "Bill" as a vendor, which gave me an error message, vendor not found. So when I tried to enter in invoice under Bill again error message said person already in system. 

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