Thanks for getting involved with this thread, Westknight.
Since you're having issues accessing or signing in to the Community, I'd initially recommend troubleshooting your browser. It's possible this could have something to do with temporary internet files. Web browsers save these files, and sometimes they can cause issues when viewing certain webpages.
Here's how to troubleshoot the browser you're using:
- Try using a private or incognito window in your web browser.
- Restart the browser and see if you're able to select accounts afterwards.
- Clear your browser's cached data.
- Add Intuit as a trusted website.
If you've tried each of the troubleshooting processes mentioned above, but are still encountering the same messages when trying to access or sign in to the QuickBooks Community, you can try some of the steps in our Recover your Intuit Account if you can’t sign in article if you're experiencing issues signing in.
In the event you're already signed in, but still encountering problems accessing the Community, you'll want to get in touch with our Customer Care team. They'll be able to pull up your account in a secure environment, conduct further research with you, and create an investigation ticket if necessary.
I'll be here to help if there's any questions. Have a wonderful Monday!
