Undeposited Funds reconciliation with bank Deposit

Thanks for getting in touch with the Community, MUMC Finance. I appreciate your detailed information.
 

To verify my understanding, did these two payments get lumped into one transaction, or did the bank deduct your cancelled payment from the deposit? Once I have these details, I'll be able to do further research into what options you have.
 

I'll be looking forward to your reply. Have a lovely Thursday!

Initially the bank accepted the donor 1 deposit. A few days later the bank cancelled the previously deposited amount of Donor 1 and accepted Donor 2's donation which was lumped into the same transaction yielding a negative deposit.

Thanks!

Thanks for getting back with the Community, MUMC Finance.
 

If your negative deposit is currently in the Undeposited Funds account, you can't deposit a negative value entry by itself. Your net deposit must be a value greater than, or equal to, zero.
 

To resolve this, you can make a zero value deposit and record the negative value deposit with it.
 

Here's how:
 

1. Use your + New button, then go to Journal Entry.
2. Enter the transaction date in your Journal date field.
3. On its first line, in the Account column, choose Undeposited Funds.
4. From your Debit column, enter the single line deposit amount.
5. On your second line, in the Account column, pick an appropriate bank account.
6. In your Credit column, re-enter the single line deposit amount if it doesn't appear.
7. Select Save and close.

After creating your journal entry, you can offset the negative value.
 

I'll be here to help if there's any additional questions or information you'd like to provide. Have a wonderful Thursday!

Additional clarification:

1/10/24

Donor 1 Sales receipt - $300 credit to Undeposited Funds

Donor 1 Deposit - $295.44 credit to bank account

Donor 1 Processing Fees – ($9.56) debit to bank account

Register reflects $295.44 net deposit

1/16/24

Donor 2 Sales Receipt - $130 credit to Undeposited Funds

"Donor 1" – ($291.93) debit to bank account

"Donor 2" - $130 credit/deposit to bank account

"Donor 2" Processing Fees – (3.91) debit to bank account

Register reflects ($165.84) debit to expense (Not connected to either Donor 1 or 2)

Donor 1 still reflects $300 in Undeposited Funds

Donor 2 still reflects $130 in Undeposited Funds

Donor 1 account is overstated by $300

Donor 2 account is understated by $130

I wan to ensure in reporting that Donor 1 isn't erroneously with $300 and Donor isn't erroneously understated $130.

Thanks 

Awaiting resolution based on clarification sent on 4/22. There was no negative deposit in Undeposited Funds.

Thanks