Thanks for reaching out to the Community space, aokeefe. I'll give you some instructions to help you track your projects' income and expenses again in QuickBooks Online (QBO).
Kindly ensure you have ticked the Income vs. Cost box to display the Income and Expense column on your Projects page. Here's how:
- Go to the Projects menu.
- Click the small Gear icon.

- Hit the Income vs. Cost box.

If the issue persists, I suggest performing some troubleshooting steps to determine if it's a browser-related issue. The system can occasionally behave strangely due to stored internet cache files. Let's begin by using an incognito window or private browser using the following keyboard shortcuts:
- Safari: Command + Shift + N
- Google Chrome: CTRL + Shift + N
- Mozilla Firefox or Microsoft Edge: CTRL + Sh
If this resolves the problem, return to your regular browser and clear your browsing history to start fresh. If not, you can use a different supported browser. The QuickBooks version you're currently using may have a temporary malfunction.
Additionally, read this article to learn how to link your invoices to projects in QBO: Add existing invoices to projects in QuickBooks Online.
If I can be of any additional assistance with other project-related activities, please leave a comment below. I'm here 24/7 to offer the necessary information promptly. Keep safe.