Vendor Invoice total amount changed- Uncategorized Expense

Hi KP2022!

Let me help you in fixing the uncategorized expense on your profit and loss.

We just need to review the expense account used in the bill or the expense account assigned to the items used in the bill. We need to make sure to select the right ones. Let's edit it if needed.

Follow these steps:

1. Open the bill.
2. From the Expenses tab, check and verify if you selected the correct expense account. Update it if needed.
3. Tap Save & Close.

If you used an item, go to the Lists menu and select Item List. Double-click the item and make sure the COGS Account is correct. 

I also added this link if you need detailed steps on how to pull up, customize, and memorize a report: Understand reports.

Please note that we're always available if you need our assistance. Keep your posts coming.

Hi,

I checked everything that suggested and it is all correct.

After doing more research, Uncategorized expenses is showing the $100.00 as Undeposited funds.

If I go to the Customer information an invoice is showing as an over payment of $100.00. However, when you go Customer Payments it shows the correct amount and the invoice is a zero balance. I don't know how to adjust it to show an overall zero balance and get rid of the Uncategorized expense account.

Thanks for your help.

Thank you for the additional information @KP2022.

I'm here to show you some details on how to customize the report so that it will show the transaction you want to delete in QuickBooks Desktop (QBDT).

There are times that the transactions won't show up because of the following:

• Incorrect report.
• The reporting period is not correct.
• The report was not customized properly.

If you have assessed these possibilities and still get the same result, I'd recommend speaking with your accountant. They will check further the data of your books and guide you on how to correct it.

I've also got an article for you to learn more about modifying your reports: Customize reports in QuickBooks Desktop.

I'll be around if you have further questions about customizing your report. Please don't hesitate to let me know in the comment section. Take care!

Thanks for the reply, but I wasn't able to figure it out.

I just need to know how to get rid of the additional $100.00.

Have a great day.

I appreciate you coming back to the thread, @KP2022. I am here to help you delete the amount.

It's possible that you've added the deposits rather than matching them to the payment. In the bank register, this will cause duplicate transactions. Let me help you delete the amount.

Here's how:
 

1. Select Lists on the top menu bar, then choose Chart of Accounts.
2. Double-click the bank to open the register.
3. Locate the duplicate deposit and double-click on it to open it.
4. Press Ctrl + D on your keyboard.
5. You'll be prompted with, "Are you sure you want to delete this transaction?", click OK.
    

In case you want to manage your bank feed transactions, you can refer to this article: Add and match Bank Feed transactions in QuickBooks Desktop.

Don't hesitate to post a reply if you have any concerns or clarification with your transactions. I'll be available to help. Have a nice day and stay safe!

Hi,

it is not an added deposit and does not show on the check register.

Thank you

Hi,

it was not an added deposit. 
It does not show on the bank register.

The extra $100.00 is in an uncategorized expense-undeposited funds. If you click on the amount it takes you to Customer Payment. The payment is for the correct amount of the invoice.

it’s a credit for the customer that really doesn’t have a credit. 

Thank you.

Hi,

The expense account used on the invoice is correct.

thank you 

Hi there, @KP2022. Thank you for circling back to us with an update. I can see that your concern needs to be checked with our live support to check this issue further.

Since the data reflected on your Uncategorized Expenses isn't entered nor did show in the bank register, I'd recommend contacting our Customer Care team to perform a screen share session. They have the tools to assess the situation if there is an ongoing investigation about this issue.

You can contact them through this link: Get help with QBDT support. Support hours will be from 6 A.M. to 6 P.M. Pacific Standard Time from Monday to Friday.

Fill me in if you have other concerns in QBDT. Have a good one.​​​​​​