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Mark-Freudenberg
Level 2

Vendor list

 

After checking the box to see what the inactive vendors were for one company, I cannot see the vendor list anymore after unchecking the inactive vendors box.  

 

The vendor screen briefly flickers the list on the screen now, then I get the useless propaganda for Quickbooks Online screen.

 

How may this flaw be fixed in Quickbooks Online?

 

 

 

2 Comments 2
Nathania_P
QuickBooks Team

Vendor list

Hello Mark, To address your concern regarding the inactive vendor list, which you are unable to view on your end, we recommend performing some basic troubleshooting steps.

 

Start by using a private or incognito window by pressing Ctrl + Shift + N (Cmd + Shift + N on Mac). This will open a fresh browsing session, free from old data that may be interfering with the page. Additionally, ensure that you are using a supported browser, as switching to a recommended browser can improve performance and stability.

 

Regarding the promotional content, or "propaganda screen," that appears on your vendor list page, you can simply close it by clicking the “X” icon to remove it from your screen.

 

If you have any additional concerns about QuickBooks, please reach out to us again. We’re always here to help.

Nathania_P
QuickBooks Team

Vendor list

Hi Mark,

 

I just wanted to follow up to check if the resolution we provided helped resolve your issue.

 

Please let us know if everything is now working as expected or if you’re still experiencing any problems.

 

We’ll be glad to assist further if needed.

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