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Best answer March 09, 2023
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Thanks for getting back to us in Community, @marumir05.
I'm here to help record vendor refunds using a prepaid card account in QuickBooks Online (QBO).
Recording vendor refunds using a prepaid card is not an option in QBO. However, we can create savings accounts and name them as prepaid accounts. Here's how:
- Tap the Gear icon and choose Chart of accounts.
- Hit the New button to create the prepaid account.
- Choose Banks.
- Under the Save account under and Tax form section, choose Savings.
- Enter the Prepaid Account as the Account name.
- Click Save.
Once done, you can process a vendor refund using that account.
On top of that, I've also included this reference helpful with the resources needed while with your expenses and vendors: Enter expenses, pay bills, write checks, and manage suppliers in QuickBooks Online.
I'd like to know how you get on after following the steps. If you have additional questions, feel free to reply to this post. I'll get back to you. Stay safe.
Thanks for getting back to us in Community, @marumir05.
I'm here to help record vendor refunds using a prepaid card account in QuickBooks Online (QBO).
Recording vendor refunds using a prepaid card is not an option in QBO. However, we can create savings accounts and name them as prepaid accounts. Here's how:
- Tap the Gear icon and choose Chart of accounts.
- Hit the New button to create the prepaid account.
- Choose Banks.
- Under the Save account under and Tax form section, choose Savings.
- Enter the Prepaid Account as the Account name.
- Click Save.
Once done, you can process a vendor refund using that account.
On top of that, I've also included this reference helpful with the resources needed while with your expenses and vendors: Enter expenses, pay bills, write checks, and manage suppliers in QuickBooks Online.
I'd like to know how you get on after following the steps. If you have additional questions, feel free to reply to this post. I'll get back to you. Stay safe.
Thank you so much! This is very helpful. Lastly, to record the refund, these is the steps to follow, correct? Please see attached screenshot.
