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Hello there, rick38.
This makes me down knowing that you experienced something like this. We always make sure that we provide the best quality service and able to resolve any concerns you may have.
QuickBooks Community is always here if you need help or assistance. You'll want to post here your concern so we can come up with a resolution as well.
It'd also be best to reach out to our Customer Support Team again so they can check what happened with that call. I've noticed that you have a similar post. The previous post has been answered already by my colleague. You can follow the steps provided on that post in contacting them. Here's the link: https://quickbooks.intuit.com/learn-support/en-us/account-management/how-do-i-reach-corporate-hq-the....
I'll be right here if you need anything else. Stay safe and healthy!
Your answers are a joke. No one is helping me and this is proof anyone who has this product needs to leave it and fast. With ZERO customer service I need help and I’m not getting it.
Mathis has to be the worst company of all time.
where is the help.
How about helping me.
Hi, rick38.
Please note that our goal here is to help our customers save time and keep things simple when doing a task in QuickBooks. I would greatly appreciate it if you can provide me what issues you're having with so the Community team might be able to help you out.
You may also consider reaching out to our Customer Care Support Team again. They have available resources and can assist you right away with the Corporate HQ concerns.
Here's how:
The Community is always here to help.
Proof QB does not really help.
I’ve called and yes have talked to an agent, but all they do is make a ticket to pass up my issue to another department.
but they can’t give me the number to talk to anyone else.
my issue right now is MY money of 52k is being held for no reasons. I have no idea when I’ll get it.
I'm just told it should take 24-48 hrs.72hrs later still nothing.
I under it’s takes time to move money electronically (not really) but this is a hold being reviewed.
I’ve had 90k money transfer same day before.
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