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Hi @jones.chg,
Thank you for the amount of detail you've included in your post above. I'm here to clear things up for you.
The product you're using is QuickBooks Online (QBO), while the article you mentioned is for QuickBooks Desktop (QBDT). These 2 products have different features from each other, which is why the steps listed in the article don't work for you.
Since you need to record vendor prepayments, I suggest you create an expense transaction.
Here's how:
When you receive the product(s) you ordered, you can then create a bill.
Follow these steps:
Still, on the Bill page, click the Make payment button to proceed. Ensure that the bill you created above is checked, as well as the expense earlier. See the screenshot below for reference.
In case you need to enter outstanding balances for customers or vendors, take a look at this article: How to enter outstanding balances for customers and vendors. It lists the accounts that are affected when you make these changes.
Need further help? Drop a comment below, and I'll get back to you.
Hi @jones.chg,
Thank you for the amount of detail you've included in your post above. I'm here to clear things up for you.
The product you're using is QuickBooks Online (QBO), while the article you mentioned is for QuickBooks Desktop (QBDT). These 2 products have different features from each other, which is why the steps listed in the article don't work for you.
Since you need to record vendor prepayments, I suggest you create an expense transaction.
Here's how:
When you receive the product(s) you ordered, you can then create a bill.
Follow these steps:
Still, on the Bill page, click the Make payment button to proceed. Ensure that the bill you created above is checked, as well as the expense earlier. See the screenshot below for reference.
In case you need to enter outstanding balances for customers or vendors, take a look at this article: How to enter outstanding balances for customers and vendors. It lists the accounts that are affected when you make these changes.
Need further help? Drop a comment below, and I'll get back to you.
Ryan,
Thanks, it works.
But the process seems not so efficient and some issues:
1. The final 2 steps, bill and bill payment, can be really combined as one like the process introduced in before link (desktop version). I think this can be easily resolve if your developing team can add A/P accounts into the Payment account drop-down list in the Supplier/Expense screen, or let Current Asset being work.
2. The final step, bill payment, we pay by credit instead of real current asset account, so the Bank/Credit account drop-down list is redundant, but we still need to choose one even the system doesn't use this choose as making the transaction. I think this is bug.
Hope these points can help your team to make QBO better. I love this app because it's really very helpful for a small business without too much accounting efforts.
Thank you for getting back to us and for the recommendation, jones.chg.
I'll take note your request about using the accounts payable for the payment account. And, pass it along to our Product Team so they can take a look and discuss about this feature.
For now, I recommend visiting the Product Updates page to know what's new and coming in the system. This link has topics about the latest improvements in QBO.
Feel free to leave a comment below if there's anything else I can help you. I always have your back.
Hello,
When entering an expense (or even Bill payment), I would like to choose a Prepaid Expense account in the Payments drop down but it won't let me save it, regardless of which Payment Type I choose (I even added a Prepaid Expense Payment Type). This makes no sense as it's customary to prepay for a period of months and then be invoiced for a subscription or service wherein the payment is applied against the prepaid balance. I don't want to have to enter it as a j/e when we receive an actual invoice/statement. There should be a setting that allows me to choose any of the Other Current Asset accounts that show in the drop down versus only being able to choose a bank account (or the Undeposited Funds account) when the account has a balance for which the credit can be applied!
Please help!!
Thank you for responding in this thread, EndlessDoF.
I'd like to share what I know about creating an expense in QuickBooks Online.
Each account types are the actual accounting components that tell QuickBooks Online how transactions should hit your books. Therefore, you need to make sure that you select either bank or a credit card account as a payment account when creating an expense.
This article will give you for more information about the different account types in QuickBooks: Learn about the chart of accounts in QuickBooks.
I've also included this link as you future reference: What are account registers in QuickBooks Online?
Please let me know if you still have questions or clarifications about it. I'll be here to answer them. Have a great day!
Select + New. Select Expense. Create an expense to the Supplier by selecting a Payee and Payment account. Under the Category column, select Account: Accounts Payable (A/P), then enter the description and the amount.
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