When entering bills in QBO, how can I get info to print on the memo line when the screen says such info does NOT appear on printed checks?

Hi there, @casa3.

Since the memo details that you've entered in the bill doesn't reflect the bill payment window, we can reenter them instead.

The only information that reflects from bill to bill payment window is the Payee, Bank/Credit account, Mailing address, Payment date, Ref no., and the transaction itself. This is the reason why the memo details don't reflect when printing the check.

In addition, you can run the Bill Payment List report in QuickBooks Online. This way, you can check the bills that you've paid in QuickBooks. Just go to Reports and look for Bill Payment List report.

Don't hesitate to tag my name in the comment section below if you have other concerns or questions. I'm always ready to help.

---

@ReymondO wrote:

Hi there, @casa3.

 

Since the memo details that you've entered in the bill doesn't reflect the bill payment window, we can reenter them instead.

 

The only information that reflects from bill to bill payment window is the Payee, Bank/Credit account, Mailing address, Payment date, Ref no., and the transaction itself. This is the reason why the memo details don't reflect when printing the check.

 

In addition, you can run the Bill Payment List report in QuickBooks Online. This way, you can check the bills that you've paid in QuickBooks. Just go to Reports and look for Bill Payment List report.

 

Don't hesitate to tag my name in the comment section below if you have other concerns or questions. I'm always ready to help.

---

Thank you for your response, Reymond; I appreciate your clarifying what details are transferred from the Enter Bills window to the Pay Bills window.  But, to rephrase my (still unanswered) questions: why does the memo field in the Enter Bills window NOT REFLECT ON THE MEMO LINE OF THE PRINTED CHECK? How can I get such information into the Enter Bills window? You say in your first paragraph that I can reenter that information instead.  Where do I enter such information?

Thank you so very much for your helpful reply, Steve_C!  I had been using the reference field as an alternative already.  I truly appreciate your noting the article on where memo fields may/may not print, and will also try the steps you outlined.  Thank you again for your concise assistance here!

Hi Casa3,

The instructions provided do work. They are just not very clear.

In step 5 (by Steve), in the Print Checks window, you need to click on that selected bill payment.

This will open another window titled "Bill Payment # to Print" and on the bottom of that screen, you'll see a Memo field. That would be step 6. The information you enter here does appear on the check.

Tried and tested and IT WORKS! Thank you all!

I don't see MEMO field on my Pay Bills screen.  Where is it?

Hey there, @j-okamura.

Thanks for following the thread. I'm happy to lend a hand with viewing your memo. 

Although having the ability to review the memo from the Pay Bills screen as you've mentioned would come in handy, it hasn't been included in an update. However, you can see the memo from the print checks screen and include the memo on the check itself. I've included a screenshot of an example below to reference. 

Print Checks screen:

Preview screen:

That should do it. Please let me know if you have further questions or concerns. I'll be here every step of the way. Have a great day ahead! 

When will Quickbooks Online automatically place the memo in the check memo field when it is entered into the Bill? This is the single most frustrating feature of the software, a feature that has been included in the desktop version since its existence.

I cannot tell you how many times I forget to enter the memo or I leave the memo in from the last time I paid that vendor and have to void or manually write in the memo. This is such an easy ask and one that has been asked thousands of times on the internet.

Why wont you listen to your customers and give them a feature that you broken when you went to Online?

Good afternoon, @AC48. 

This isn't the impression I want to leave you with. I want to ensure that your concerns get noted so that you may eventually have this feature available to you and your business in the future. 

I'll send feedback to our Product Developers so they can consider this in one of the upcoming releases. They work hard to review every request in a timely manner and try to collaborate them in the next update. 

To keep up with what's new in the system, cruise on over to our QuickBooks Blog for more details. 

I can see how this feature would be quicker and more beneficial to use for your business. We're constantly working to improve QuickBooks and help our customers out as much as possible. Should you need any further assistance, feel free to ask. The Community and I are always here to lend a helping hand. Best wishes!

Absolutely ridiculous that you have take all these extra steps to get the bill memo to show on memo of the check. If I am paying hundreds of bills do you really think I'm going to go back and copy/paste every bill memo to each check memo per your instructions? Desktop uses the bill memo on the check memo line automatically

I agree with you. QB online did not keep some very basic and important features of QB desktop. It is very disappointing since this monthly fee is so expensive.

 I agree with ALL of the feedback regarding QBO not using the memo line and reference line for putting data on the check and stubs. Just moved from desktop to online and what a major takeaway. 

We need this function to work automatically...it makes no sense to continue to copy & paste it from one screen to the other. GET A FIX FOR IT...if not next year we will be migrating to about Accounting software.

I understand the convenience of having this feature. Let's make sure this will be taken care of, Vasi.

I can see the importance of having the memo line in your printed checks. You'll want to let our product team know how this is useful for your business. You can go to our Customer Feedback page to submit a request from there. You'll just have to click the Give feedback option and enter what's on your mind. I've added a screenshot for your visual guide:

On the other hand, QuickBooks offers a wide range of reports that could cater to your business needs and information. Learn how to customize them so you'll get the information you need most. I've got this article for you to read: Customize Reports In QuickBooks Online.

That will do for the day! Reach out to us if you have other questions about the memo line on checks. We'll be sure to help.

This method/approach assumes that bills are pre-entered...what about if you are using the check method (verses expense)...how do you get a memo (such as invc.#....) to appear on the check memo line?

Thanks.

You have a fantastic idea, @jlind30. I'll hop aboard and share some steps to help you submit your ideas to our developers.

I can see how convenient it is if the memo field is automatically visible when printing check. At the moment, you can only copy and paste or manually enter it.

Rest assured our engineering team is working diligently in enhancing QuickBooks to meet the needs of our users. For the time being, I recommend sending your feedback to them. This allows them to review your suggestion and possibly implement it in future updates.

Here’s how:

1. Go to the Gear icon.
2. Under the Profile column, select Feedback.
3. Enter your suggestions, then click Next.

You'll want to track your suggestion through this website. You can also visit our blog to keep up with all of our recent events and developments.

See this article to learn what screen will the memo field appear: When the memo field will and will not print. This includes the process of printing a memo on a bill payment.

I’ve also included this resource to learn more about managing bills and its payments: Enter and manage bills and bill payments in QuickBooks Online.

Feel free to post here again if you have any other concerns in printing memo in QuickBooks. I got your back and I'm ready to lend a hand. Have a good one. 

If you're printing a check, bill, or other transaction and want the memo field to print in Quickbooks Online. Create the transaction under the expense tab and print it from that same tab. This will allow the memo to print.

This is a great option if you only need to print one check. However, most businesses are printing batches of checks and it is simply not feasible to do this one at a time. QBO needs to add the functionality to automatically populate the memo field on the printed check from the memo box on the bills that are being printed.

Agreed - this frustrates me every week. We enter many bills at a time, and it would be nice to not have the extra steps involved in updating the memo field by going to expenses after entering new bills.  Thanks.

We hear you, bschu2.  

I understand how the workflow you're seeking for will benefit your company. As of this moment, we can only manually enter the details in the memo field. 

I recommend following the steps outlined by my colleague above for sending feedback. I want you to know that your voice matters and that every update our developer team creates is taken into consideration in terms of how it will help our customers' business. Your requests and ideas have been forwarded to the product development team. 

For your reference, you can check out this article and proceed to How to print a memo on a bill payment for further guidance: When the memo field will and will not print.

If you have other questions, please let us know by posting another one in the Community. Take care and stay safe always.

What sense does that make? Why put it on the place that you enter bills just so it does not carry forward to the check?  What idiot thought that was a good idea?

IS THIS THE STANDARD COPY AND PASTE BECAUSE I JUST GOT THE SAME MESSAGE TODAY. A YEAR LATER. Get an accounting expert and some real experts to help with your program because at it stands it sucks. 

Quick steps?  There is nothing "quick" about having to put the same line in the memo line twice.  Do you realize how stupid that sounds.  Quick  no quick would be entering once on the bill page and it carrying on over to the check like desktop does.  Y'all have ruined your program with the online version not sure who help design this  program this but they must not have a clue about accounting or anything else. It is the worst of the worst.  I have worked on the computer and used so many different programs in over 35 years and this one takes winner for being the worst. You might as well do everything by hand for the length of time it takes to do ANYTHING. Not to mention the time it takes to get a straight answer.  HOURS online hours on the phone. No experts. Y'all should be ashamed. 

I am curious what Brainiac thought this was a good idea.  Why even have memo where you enter bills if it serves no purpose.  Our salesman really did a number on us.  Told me how much time this was going to save me. HA! I spend more time than ever with payroll, invoices, correcting vendor info, and now I have to put the memo information in 2 times. Where is my time savings? I think doing it by hand might be easier.  SMH