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therestaurantatw
Level 2

When posting a bill, why does the cursor no longer return to the vendor field after selecting "save and new"?

When using Quickbooks on line, must I always have to go back and forth between using the keyboard and the mouse?

Does anyone at Quickbooks on line use the program regularly?
5 Comments 5
Kurt_M
Moderator

When posting a bill, why does the cursor no longer return to the vendor field after selecting "save and new"?

Hello there, @therestaurantatw.

 

I can see the advantage of having the option to go back to the Vendor field after creating a bill for a specific vendor. As I check here on my end, this feature is unavailable, and the program will require you to perform extra steps to get to the vendor field.

 

To help you get around this, I'd recommend sending a feature request to our Product Development Team. I'll input the steps below to get you going.

 

  1. Access your QuickBooks Online company.
  2. On the top right-corner, click the Gear icon.
  3. Below the Profile column, select Send Feedback.
  4. Enter a brief description of your feature request.
  5. Once you're ready, press Send.

 

Moreover, I've got this article to help you manage bill payments in QBO: Enter and manage bills and bill payments in QuickBooks Online.

 

If you have any other QuickBooks-related concerns or need assistance performing specific tasks inside QuickBooks, you can post here again in the Community space. I'll be here, ready to help you out again. Take care!

DavidR332
Level 1

When posting a bill, why does the cursor no longer return to the vendor field after selecting "save and new"?

I've also been experiencing this problem. It's not a "new feature" request as it always used to work. After entering in a bill, expense, invoice or sales receipt, if you selected "save and new" it would return to the vendor/customer fields so you could move more efficiently. A couple of weeks ago it stopped doing that. The cursor gets placed somewhere on the webpage and you have to tab about 6 times to get it back to vendor/customer field. Or, as mentioned use the mouse to place back into the field.

LollyNino_C
QuickBooks Team

When posting a bill, why does the cursor no longer return to the vendor field after selecting "save and new"?

Thank you for posting here in the Community, @DavidR332. I'm happy to help you and share insights with your Vendor field after creating transactions in QuickBooks Online (QBO). 

 

Let me first confirm the procedures you followed when drafting a bill. This works perfectly on my end after trying it out. The pointer stays where you last left it. The Save button will stay in place and point to the lower right corner of the page after being clicked.

 

When you choose the Save and New button, you'll be routed to a new blank page to enter a bill. You'll have to use the mouse to click the drop-down arrow and choose a vendor. 

 

In any case, you must first hover your mouse over the section if you want to be able to instantly highlight the vendor box or field to enter a new bill because this option is not currently available. We are considering your recommendations about your preferences for the product and how it will aid your business needs. Thus, I recommend sending these suggestions directly to our product development team. 

 

Here's how: 

 

  1. Go to the Gear icon.
  2. Select Feedback.
  3. Enter a brief description of your product suggestion.
  4. Click Next to submit feedback.

 

You'll want to track your suggestion through this website. You can also visit our blog to keep up with recent events and developments.

 

You may also want to view all your vendor's transactions in QBO. You can go to the Expenses menu and select Vendors. From there, you can view your transactions for a specific vendor.

 

I'll be here if you have any further assistance managing your transactions or any other inquiries about QuickBooks. Let me know in the comment section and I'd be happy to assist you. Take care.

DavidR332
Level 1

When posting a bill, why does the cursor no longer return to the vendor field after selecting "save and new"?

Thanks for your reply but I don't think you understood that this isn't something that is a request. This use to work this way. For some reason a few weeks ago it changed. I know other people are also confirming this as well in the community. I am following your direction to save and new and it brings up a new page. It just doesn't automatically reset the cursor into the Vendor/Customer field like it always did. Now you have to click in that field in order to start the new form. Again, this was how it always functioned until a few weeks ago. I'd imagine that something got reset in the writing of the code that doesn't tell it to return to that field anymore.

cindywoodstock
Level 1

When posting a bill, why does the cursor no longer return to the vendor field after selecting "save and new"?

Yes DavidR332 you are correct. QBO did return to vendor field after you click save and new!  QBO changed something in the background which doesn't allow the user's cursor to return to the empty vendor field.  I want QBO to put this feature back ON!  

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