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donmoss
Level 2

Why can't we customize a purchase order like we can invoices? I'm using the desktop app. I need to add logos as well as static account numbers by vendor to every po.

 
24 Comments 24
Anna S
QuickBooks Team

Why can't we customize a purchase order like we can invoices? I'm using the desktop app. I need to add logos as well as static account numbers by vendor to every po.

Good evening, @donmoss.

 

Purchase orders (PO) are documents you send to your vendors to state your intent to buy a product/service, define the details of the purchases, and an agreement with them to receive product/services under the agreed-upon terms. This is why you can't customize them like Invoices. You can add attachments to them with a limit of 20MB which will allow you to add a picture of a logo. However, I know this feature could be helpful for you and others in the future, so I'm personally going to submit feedback to our Engineering Team. The feature can then be considered for future updates.

 

Feel free to comment below if you have any other questions. Best wishes!

donmoss
Level 2

Why can't we customize a purchase order like we can invoices? I'm using the desktop app. I need to add logos as well as static account numbers by vendor to every po.

I understand what a purchase order is and how it's used. I been using them for more than 30 years. It is just as important for purchase orders to be able to have our companies logos and account info on them.

 

We put our account number into each vendor's information page. This should print on the po every time it is printed.

 

 

donmoss
Level 2

Why can't we customize a purchase order like we can invoices? I'm using the desktop app. I need to add logos as well as static account numbers by vendor to every po.

I understand what purchase orders are as I've been using them for over 30 years. They should have our company logos on them just like invoices. If it can be done for invoices, it can be done for purchase orders.

 

We also put our account number in the vendor information page. This should automatically be added to every purchase order to help our vendors differentiate between customers. We have been confused with other companies with the same name.

 

 

Tori B
QuickBooks Team

Why can't we customize a purchase order like we can invoices? I'm using the desktop app. I need to add logos as well as static account numbers by vendor to every po.

Good morning, @donmoss

 

Thank you for following up with us. 

 

You're right, having this feature available for purchase orders would come in handy. As mentioned by my colleague above, this feature isn't available for QuickBooks Online yet. We have submitted feedback to our product engineers on your behalf, so this could be considered in a future update.  

 

Please know you can always reach out to the Community or me anytime you have questions or concerns. I'll be here to lend you a helping hand in getting you back to business. Enjoy your day! 

suegnu
Level 1

Why can't we customize a purchase order like we can invoices? I'm using the desktop app. I need to add logos as well as static account numbers by vendor to every po.

Well, it has been two years since you sent this request for a logo on POs to your engineers and still we cannot add the logo.  Any update?

CLP417
Level 2

Why can't we customize a purchase order like we can invoices? I'm using the desktop app. I need to add logos as well as static account numbers by vendor to every po.

It is pretty frustrating not to have the ability to amend the PO so that it is inline with the company's other forms which are of a consitent font and layout,

 

The more I am using the online version having had it foisted on me the more I want to change

BBLGROUP
Level 1

Why can't we customize a purchase order like we can invoices? I'm using the desktop app. I need to add logos as well as static account numbers by vendor to every po.

I'm infuriated by the fact I can't add my company logo to POs. It looks very unprofessional to my suppliers. FIX IT! You're forcing us to pay $80 more a month to make POs and now they look terrible. I'm literally making PDFs of POs and adding my logo manually. Great product gee thanks, give us desktop!

Sal-P
Level 1

Why can't we customize a purchase order like we can invoices? I'm using the desktop app. I need to add logos as well as static account numbers by vendor to every po.

I just started using my QB online and am also very disappointed that we can't have our Logo on our POs. We've used quickbooks for at least 25 years and have always had professional looking Purchase Orders until now.

It doesn't look like you are making any effort since I see comments going back several years.

Will this ever be an option?

Sal Parrella

Office One

Cleveland, Ohio

[email address removed]

ReymondO
QuickBooks Team

Why can't we customize a purchase order like we can invoices? I'm using the desktop app. I need to add logos as well as static account numbers by vendor to every po.

Thanks for joining the thread, @Sal-P

 

I definitely understand how it can be frustrating to sign up for a service and have it not work the way you think it should be. 
 

Since our developers based the adding of features by the number of requests they received from customers like you, let me send another feedback on your behalf. The more request they will get, the likely it'll be implemented in the future.

 

On the other hand, you can also send this suggestion to our product developers. That way, they can review it and most likely include it in future updates. Here's how:
 

  1. Select the Gear icon at the top and click Feedback.
  2. Enter your comments or product suggestions. Then, select Next to submit feedback.
     

It's important that we always meet our customer's needs. While we continue to make improvements, I want you to be updated with the latest QuickBooks news and product release through our Firm of the Future site. This is where we share recent happenings and future developments, such as updates to newly added features.


In case you need related resources while working with QuickBooks, please feel free to skim through the topics from our help articles

 

Please let me know how else I can help you with QuickBooks. I've got your back and am always happy to help. Keep safe!

salliethorn-gmai
Level 1

Why can't we customize a purchase order like we can invoices? I'm using the desktop app. I need to add logos as well as static account numbers by vendor to every po.

I am very frustrated as well with not being able to add company logo to Purchase orders. Yes, I have submitted feedback. I don't expect anything actually as I see this has been going on for 2 years.... This is not making the president of our company happy either. All its doing is making more work for me as I have to add the logo in a different manner. Looking back it would have been nice to know that PO can't be customized .

salliethorn-gmai
Level 1

Why can't we customize a purchase order like we can invoices? I'm using the desktop app. I need to add logos as well as static account numbers by vendor to every po.

Has there been any updates on getting a company logo added to purchase orders yet ?

Please advise.Thanks

Mich_S
QuickBooks Team

Why can't we customize a purchase order like we can invoices? I'm using the desktop app. I need to add logos as well as static account numbers by vendor to every po.

I recognize the benefit of being able to add a company logo on purchase orders, @salliethorn-gmai. Let me update you on a feature request for this.

 

The feature mentioned above is still currently unavailable in QuickBooks Online. You can visit the QuickBooks Online Feature Requests webpage for any progress on the request. The feature will be implemented depending on the volume of the submitted suggestions.

 

Additionally, you can get in touch with our Customer Care Support for any specific updates. 

 

Here are some helpful articles on how to manage POs in QuickBooks:

 

 

Please keep in touch for more questions about PO or QuickBooks in general. We're here to back you up. Keep safe!


 


 

salliethorn-gmai
Level 1

Why can't we customize a purchase order like we can invoices? I'm using the desktop app. I need to add logos as well as static account numbers by vendor to every po.

I just went and looked and that does not even show. up !

Please explain why this was not a feature to begin with.For what the cost of this is a month you would ASSUME this would be something that the subscriber could do.Not for nothin but this does not show anywhere that I can see that this is not an option.

Thanks Again

Gary200
Level 1

Why can't we customize a purchase order like we can invoices? I'm using the desktop app. I need to add logos as well as static account numbers by vendor to every po.

This is a joke - People all over here requesting this and nothing is done about it. While there are many other accounting options out there that allow this feature. How hard is it for your "Engineering Team" to add this feature when it is already there for Estimates and Invoices? When will this feature be added? When will a company like Intuit realize that it is our feedback the customers who pay for the service that is so important? I run (4) different companies on Quickbooks online totaling almost $400 a month in recurring income for Intuit. I ask that whoever it is that does not care to add this feature - adds it immediately.

jamespaul
Moderator

Why can't we customize a purchase order like we can invoices? I'm using the desktop app. I need to add logos as well as static account numbers by vendor to every po.

Hello, Gary. 

 

Personally, I would also expect more options and flexibility if I pay a premium for a platform. So, I'd like to address your concerns about the ability to customize the purchase order form. 

 

We don't have the exact time and details on the plans to add the option to customize the purchase order from. 

 

If you haven't done it yet, we'll want to send feedback to our developers to add the option to customize the purchase order form. 

 

Click on the Gear icon, then select Feedback

 

I'm sure others have submitted their feedback about this, so the developers might consider adding this option in the future. 

 

If I may suggest, we can also look for a third-party app that offers purchase order customization options. We'll want to browse for offers here: https://quickbooks.intuit.com/app/apps/home/.

 

Would you like some assistance in tracking your purchase orders in the future? I'll add this article as a guide on how to run those particular reports: How to run purchase order reports.

 

I'll hear you out if you have some other concerns about the purchase order forms. You can also add other questions you might have about other entries in QuickBooks. I'm here to help. 

Sproutstone
Level 1

Why can't we customize a purchase order like we can invoices? I'm using the desktop app. I need to add logos as well as static account numbers by vendor to every po.

I am on this thread because I sold one of clients the ideal product QBO. And he got back to me yesterday saying the product has a major flaw of not having company logo on the PO. Looks like we are not going anywhere with the hue & cry. 

 

AIS27_ME
Level 1

Why can't we customize a purchase order like we can invoices? I'm using the desktop app. I need to add logos as well as static account numbers by vendor to every po.

How is it possible that after 2 years of this major issue being brought to the attention of QB has absolutely nothing been done about it.  It is such a basic request to be able to customize a PO (font sizing and adding a logo) and to see nothing being done to help paying customers makes me really regret buying into this platform.  

Happychat
Level 3

Why can't we customize a purchase order like we can invoices? I'm using the desktop app. I need to add logos as well as static account numbers by vendor to every po.

Hello, We've also reluctantly moved onto Quickbooks Online from Desktop. We need to be able to add our Logo onto Purchase Orders and also get rid of the 'Approved by' at the bottom. Please help ASAP. Thanks

CharleneMaeF
QuickBooks Team

Why can't we customize a purchase order like we can invoices? I'm using the desktop app. I need to add logos as well as static account numbers by vendor to every po.

I know that transitions like this can be challenging, Happychat.

 

The ability to add a logo and remove the Approved by in your purchase order is unavailable in QuickBooks Online. I'd recommend looking for a third-party application that you can integrate with the program. You can visit our QuickBooks Apps Store website to find one that may suit your needs.

 

I can see how this functionality would be beneficial to your business. I encourage sending feedback directly to our Product Development team. Doing so helps us improve the platform and add new features based on your desired outcome. I'll show you how:

 

  1. Go to the Gear menu and then select Feedback.
  2. Type in your feature request in the description box.
  3. Once done, click on Next.
    Capture.PNG

 

You can also track your requests through our Customer Feedback website.

 

Additionally, I've added this article that'll help you set up everything in the online version. This ensures your books run smoothly: Get started with QuickBooks.

 

We appreciate you for choosing QuickBooks Online to cater to your business needs. Please don't hesitate to get back to us if there's anything else we can do to assist you.

JBGS
Level 1

Why can't we customize a purchase order like we can invoices? I'm using the desktop app. I need to add logos as well as static account numbers by vendor to every po.

Wow! Anyone else wish they could charge what Intuit does and provide a product that lacks the most basic of functionality (editing a Purchase Order)? The solution "purchase a third party app". 

It has been 3 years this thread is alive and no results thus far. 

Anyone have any alternatives to QBO (we just switched from QBD). We can not send out illegible POs with no customization and useless signature lines. What is this the 1980's? 

JD007007
Level 1

Why can't we customize a purchase order like we can invoices? I'm using the desktop app. I need to add logos as well as static account numbers by vendor to every po.

Well I just searched this topic as I just reluctantly migrated over to online. Looks like it's been thoroughly discussed and requested and nothing has happened in 3 years. I'm no programmer but something tells me it is fairly simple to add logo functionality. Why then has this not been addressed?

DWC Sharyon
Level 1

Why can't we customize a purchase order like we can invoices? I'm using the desktop app. I need to add logos as well as static account numbers by vendor to every po.

I have just chosen QBO over Xero and now find your Purchase Orders lack of facility to show company logo and banking detail completely unprofessional. I am incredulous and disappointed that this fundamental is apparently seen as a nice to have.  It is essential to efficient operation and I add my support to the call to fix this real problem.

EZ123
Level 1

Why can't we customize a purchase order like we can invoices? I'm using the desktop app. I need to add logos as well as static account numbers by vendor to every po.

We use POs for to fulfill our customer's order from various vendors.  It would be great if there were a few functions:

1) The ability to automatically pull in the end customer's phone number.  All shipments require a phone number, yet we need to manually add this information on every PO.

 

2) The ability to send POs to more than one email.  Some of our vendors are small & if one person is off on vacation, they may never receive the order.

 

3) We're connected to our online store.  It would speed things up dramatically if we had the ability to copy sales receipts & the items on those receipts directly over to POs.

AileneA
QuickBooks Team

Why can't we customize a purchase order like we can invoices? I'm using the desktop app. I need to add logos as well as static account numbers by vendor to every po.

We hear you, EZ123. 

 

We appreciate your feedback, as it is essential for us to understand your needs and expectations. Your input helps us improve our services and provide a more personalized and satisfying experience. 
 

At QuickBooks Online, our team continuously works on updates and enhancements to make our platform more functional, user-friendly, and secure. We invest considerable time and resources in research and development to ensure our users can access the latest features and tools to manage their finances effectively. 
 

We are committed to providing a reliable and efficient platform that meets your accounting needs. Having said that, I recommend sending feedback to our Product Engineering team. They consistently strive to provide our users with the most recent updates and features.
 

If you are willing to submit your suggestion, here's how:

 

  1. Go to the Gear icon.
  2. Under the Profile column, select Feedback.
  3. Share your suggestion, then click Next.

 

To ensure that your suggestions are properly tracked, I recommend utilizing our website's tracking system. By doing so, you can easily monitor the status of your suggestions and receive updates on any progress or changes made. Additionally, we highly encourage you to check out our blog, which features a variety of articles and posts highlighting recent events and developments related to our organization. This will allow you to stay informed and up-to-date on all the latest news and updates.

 

Your patience is highly appreciated as we work to enhance our functionalities. Thank you, and have a great day!

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