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brad-staiger-yah
Level 1

Why do I have to reenter a customer when I add an invoice. Kind of a pain in the ass to look them up right after I just looked them up

 
2 Comments 2
Service
Level 6

Why do I have to reenter a customer when I add an invoice. Kind of a pain in the ass to look them up right after I just looked them up

I know what you mean. You click on Send Invoice while you are looking at a customer, then you have to look up the customer all over again. I will say that the Add Sales Receipt function works a lot better, it automatically populates the customer field with the customer you are looking at. 

SarahannC
Moderator

Why do I have to reenter a customer when I add an invoice. Kind of a pain in the ass to look them up right after I just looked them up

Hello, brad and service. I'm joining this thread to provide additional information regarding your concern about reentering the customer's name on the invoice.

 

Reentering the customer name when adding an invoice helps maintain accurate and current records, which is essential for effective billing. I see how beneficial it would be to not have to reenter the customer name when creating a new one for them. 

 

For now, I recommend sending feedback directly to our product engineers. That way, they can evaluate your suggestion. To do it, you can follow these steps:

 

  1. Log in to your QBO account and select the Gear icon.
  2. Choose Feedback under Profile.
  3. Enter your ideas/thoughts.

 

In the meantime, you can use the Recurring transactions so you don't have to select their name every time you create an invoice. Here's how:

 

  1. Go to the Gear icon and select Recurring transactions.
  2. Click New. Then, choose Invoice.
  3. Enter the template name and select the Unscheduled type.
  4. Add info in the line item.
  5. Enter other information and hit Save template.

 

Additionally, here are some articles that provide step-by-step instructions on how to personalize your sales forms and record incoming invoices:

 

 

Please let me know if you have more concerns about managing invoices and other sales transactions in QuickBooks. I'll be here to assist you.

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