Why doesn't a sent invoice appear on list?

Welcome to the Community, @mike554.

If your sent invoices aren't appearing in your invoices list, adjusting the filters usually brings them back into view.

Here's how:

1. Go to the Get paid menu and select Invoices.
2. In the Status dropdown, change it to All.
3. Check the Date filter and set it to All Dates to ensure it’s not hidden by a specific timeframe.

If the two invoices still don't appear after updating the filters, a quick round of browser troubleshooting can help rule out the display or caching issues.

• Refresh the page or press F5 to clear minor browser issues.
• Confirm your internet connection is stable and close any extra tabs to improve performance.
• Log out and sign back in to your QuickBooks Online to give the session a clean reset.
• Try another up-to-date, supported browser, or open QuickBooks in a private/incognito window to rule out cached issues.

If you have follow-up questions, please don't hesitate to click the Reply button.

Hi there, @mike554.

I wanted to check back in and see if those invoices are showing up for you now. Were you able to locate them after adjusting the filters, or did the browser troubleshooting fix your issue?

Please let us know if you're all set or if you need more help. We’re here to make sure your books stay on track.