Receipts I set up a forwarding email for 3 of our major vendors and am having fair result matching up. Invoices as well as credits pull over. How do I enter credits?

Happy to outline the complete steps to enter credits, @cynthia-cordells.

I know the step on how to enter credits in QuickBooks Online (QBO). Thus, you can apply the credits to your vendor's invoices without delay.

Use these steps if you enter bills to track your expenses. This ensures the credit hits the expense account you use for this vendor: 

1. Go to the New menu and select Vendor credit or Received vendor credit. 
2. Pick your vendor's name in the drop-down. 
3. Choose the product or service you're getting credit for in the field. 
4. Complete the necessary details, then click Save and close. 
   

Here's how to apply the credit toward any current or upcoming bills when you're ready to do so: 

1. Click the + New menu and select Pay bills. You can also open the bill and hit Mark as paid. 
2. Check the bill and credit in the list. 
3. Complete the other fields, then hit Save and close. 

For complete steps, check out this article: Handle vendor credits and refunds in QuickBooks Online.

In addition, visit this link to learn how vendor credits are applied in Online Bill Pay and other related topics: Applying for vendor credits in QBO. 

Moreover, if you need to enter a vendor refund and manually upload receipts in QBO, read these articles:

• Upload your receipts and bills to QuickBooks Online
• Enter a refund from a vendor

If you have any inquiries regarding vendor transactions or other topics, I'd be more than delighted to assist you. Just start a new discussion or make a response here. Always be cautious.

Thank you for the information; however, my difficulty lies in Transactions/Receipts. We set up the qbodocs.com email and are forwarding invoices and credit memos to it. If the system doesn't find a match I can enter a "Bill", but I do not see how I can vouch a vendor credit memo. Please see attached screenshot for clarification.

Hi there, cynthia-cordells.

I appreciate you for coming back and adding further details about your concern. However, I'm unable to see the attached screenshot you're referring to. With this, may I ask to send the screenshot about the issue you're experiencing? I thank your for any further details so I can present an accurate solution.

For now, I'm adding this article to see various details on how you can handle the vendor credit depends on how you record your purchases: Handle vendor credits and refunds in QuickBooks Online.

Please don't hesitate to click the Reply button below add attach an extra details. I'm always here to assist you, cynthia-cordells. Have a great day!