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Level 1


I have worked through various issues to clean up 2 other checking accounts and 2 credit card accounts in my QB.  I am down to the main Checking account.  For some reason I had a ton of duplicate entries.  I have gone through all those.  I started to reconcile the past months - and realized I had to go UNDO a ton of entries.  I have now found the month to start reconciling from.  In the register, it shows the right balance at the end of the previous month - (May) that is reconciled.  BUT when I go select Reconcile, I do not show that value as the starting balance for June.  I then tried to accept the June reconciliation - where it creates an Adjustment Discrepancy.  BUT, I deleted it because I want to solve what is causing the difference between the starting balance on the June Reconciliation screen and the balance at the end of May in the register (the correct value).  I have the correct entries in the register in June - deposits and credits.  I just need the correct starting balance. Please help.  Thank you

1 Comment
QuickBooks Team


Let's get things sorted out, allison20. 


A different starting balance indicates that there's a transaction that was added or deleted for the month of May after we've reconciled it. We can check the Reconciliation report for May and check if there are any changes made to the transactions after the reconciliation date. 


I'll show you how: 

  1. Go to the Accounting menu and select Reconcile
  2. At the upper-right, click History by account
  3. Select the Account, and Report period
  4. Click on the arrow under the ACTION column. 
  5. Look for the May reconciliation and click View report

Above the report, there's a Reconciliation Change Report at the first part with the change status we've made to it. When we reconcile for the month of June we'll somehow see transactions that are for the month of May especially those that we're unreconciled.


I suggest reaching out to an accountant to help us fix the beginning balance of the account. We can either create a transaction, or undo a reconciliation. 


Get back to me if you need anything else. Thanks!

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