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Level 1


Hi - I am looking for help with reconciling a downloaded bank statement. When I am in the reconciling screen it shows my transfer from one account to another as both a DEPOSIT and a CHECK on the deposit side of the reconcile screen?? I balance but it leaves the CHECK showing on the deposit side (I don't check it because then I don't balance) Any help would be appreciated. Thanks.


Community Champion


The only way I know of that a single transaction, especially a transfer will show up as both a debit and credit on the exact same account is that you created the transfer as both out and in to the same account.  Somewhere in your file another account is missing a transaction.


Example, you transfer from Checking A to Checking A instead of Checking A to Checking B


Open the transfer and review it carefully

Level 1


Thanks for the response. I checked both sides and they appear to be coming from and going to the correct accounts. I download 6 months of statements and everyone of the transfer comes across this way. I am attaching a picture of the deposit side of my reconcile screen. How can I clear this out?? THANK YOU!!



Thanks for getting back to us, @Keith64.


I agree with what john-pero mentioned above. In addition to that, try to open the check to verify if this is a duplicate transaction. This can be done by right-clicking the check and selecting Edit Transaction


If it's a duplicate, you can just delete it to remove the transaction in the Deposits and Other Credits section. 




Once done, you can now proceed with the reconciliation process. For further guidance, refer to this article: Reconcile an account in QuickBooks Desktop.


Just in case, I'll add this article for future reference: Learn the reconcile workflow in QuickBooks.


Leave a comment below if you have any other issues or concerns. I'm more than willing to assist. Take care and have a great day!

Level 1


Thank you. I appreciate the guidance. 

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