Recording and clearing return

Hi there, @ovtnvw. I'd be glad to share a workaround to clear your deposit in QuickBooks.

If your company file has grown too large, you can reduce its size by condensing it to a specific date range. This process removes individual transactions outside the chosen range and replaces them with summarized monthly transactions.

This way, you can still record a refund for your sale In your old company file. You can follow the steps in this article and choose the options to reduce your company file size: Condense your QuickBooks Desktop for Mac company file.

If you want to record your sale and refund in your new company file, I'd suggest deleting your other transaction in your old company file. This way, you don't necessarily need to reconcile them on both company files. 

Moreover, you can run several reports in QuickBooks Desktop for Mac to give an overview of what's going on in your business.

If you have additional queries about handling your transactions in QuickBooks, just add them to the thread. I'll be here to help you out. Have a good one.

Hello RaymondO,

My accountant told me to not condense the data because of loosing the individual transactions which I need to retain. I suppose I could have made a copy of the file then condensed the working copy.

I sounds like there is no way to remove this deposit other than creating reconciliation for this one transaction which I can do.

Thanks for your help.