Remove "Received Status" in Purchase Order

I appreciate the complete details you've provided, @Novice338.

You may have enabled the Received Status column. Let me guide you in customizing your purchase order template.

1. Go to the Lists menu.
2. Choose Templates. 
3. Locate the Purchase Order you want to use.
4. Click the Additional Customization button.
5. Select the Columns tab.
6. Make sure to remove the checkmark for Received Status.
   • Also, make sure that there's no Number or Order assigned on it.
7. Click Ok. 

Also, you want to make sure to remove the checkmark on the Print Status Stamp tick box. This will display the Received Status on the printed purchase order.

On the other hand, you can open your past purchase orders and manually change the template used on it. From the Purchase Order window, just click on the Template drop-down. Then, select the template you want to use.

You can refer to this article for more detailed instructions about managing your templates: Use and customize form templates.

Keep me posted if there's anything else you need. Have a good one.

@IamjuViel the Received column is not the one I am talking about. In fact, we do have the Received column on the PO and has no problem with it. The column in red is what I am talking about. It is NOT one of the columns listed on the columns tab. I don't know how it got turn on and can't get it off.

We have a lot of POs using that template. It will take forever to manually change from the template with the column to the restored template without the column. Is there no option to automatically replace all the templates to the restored template? 

Thanks for getting back, Novice338.

The RECEIVED STATUS column will appear if you toggle the TEMPLATE field back to the Custom Purchase Order Template. This column will disappear after saving the purchase order.

This is a built-in column for purchase order, hence, you cannot see it when customizing the template.

Meanwhile, restoring a template to its original customization is easy. Here's how to do it:

1. Click Lists at the top menu and select Templates.
2. Double-click the template you want to edit and select the Add Customization... button.
3. Click the Default button and you'll see a message whether to continue setting it back to its default setup or not.
4. Select OK if you want to continue.

That'll do it. We'll be right here if you have additional queries regarding the process. Have a great day!

@JamesDuanT  I don't see a Custom Purchase Order Template in my company file. I imported what I think is the Custom Purchase Order Template from another company file. I changed the PO to use that Custom PO template, then change the PO back to the template with "Received Status" column. That column is still there. Maybe the template with the "Received Status" column was the original Custom Purchase Order Template that we modified. I don't know. So, how do I get rid of this column? If I can't, then how can I switch all the POs with this template to the one without the column without going to each PO and changing the template then saving? Thanks!

Thanks for getting back to us, Novice338.

You've got me here to help you sort this out. In QuickBooks Desktop, verifying and rebuilding your data is a good step when it comes to fixing forms-related issues. Please follow the outlined steps below.

To Verify Data:

1. Go to the File menu and select Utilities.
2. Choose Verify Data.

To Rebuild Data: 

1. Go to the File menu and select Utilities.
2. Choose Rebuild Data.
3. You will receive a warning message to backup your company file, press OK.
4. Click OK when you get the message "Rebuild has completed".

For more details, please check this out: Fix data damage on your QuickBooks Desktop company file

I'd appreciate it if you'd update me on how the steps work. I want to make sure this is taken care of.

I rebuilt the file. There was nothing wrong. The template still shows the "Received Status" that I am trying to get rid of. 

I appreciate you doing the steps provided by my colleagues, Novice338.

I'd suggest reaching out to our customer care support since you're still encountering the same issue after trying the steps. They have more tools to investigate this further. Here's how:

1. Click Help inside QuickBooks.
2. Go to QuickBooks Desktop Help.
3. Click Contact Us.
4. Enter "Remove purchase order status" in the description field, then click Continue.
5. Select either Start messaging or Get a callback. 

I like to share the reference about the A/P workflow in QuickBooks Desktop since purchase orders are part of it.

You're always welcome to visit us if you have other concerns. We're just a post away. 

Customer support won't help without charging a fee. Crazy since this column was turned on by QB and not by me.

The Received status column was apparently added in to the screen view recently and isn't needed or wanted and it is un-removeable. It only shows up on modified purchase order templates for some reason and it needs to be either removed or made selectable. If you return to the "custom purchase order" template it disappears but returns if you select a modified template making it a problem for anyone who wants to use their own templates.

By the way you guys still haven't fixed the screen glitch where every time you change a template the screen slides to the left and you lose an couple inches of Visability. Your designers would be better off fixing old bugs than creating new ones by adding unnecessary fields on the screen. And for anyone who doesn't know how to get the lost couple inches of screen back without quitting and restarting Quickbooks, if you go to "Lists" and then "templates" and unselect and then reselect the template you are using, the screen will pop back into place.

Thanks Quickbooks.

NOT.

you are talking about the wrong received status column. the one you are showing in your screen shot is the selectable received field that can by identified by the word "Rcv'd" on the screen. The one that they are asking about is the RECEIVED STATUS that shows up on the screen and is not selectable. Ive attached a screen shot that should make it clear that these are two different fields.

Thanks for sharing some screenshots to describe the field you want to remove on a purchase order, @kstewart,

The column yo're looking at is a default field on saved purchase orders. This status will go away when you save or print the transaction, as it is not part of the P.O. template.

Removing the said column is currently unavailable. Please know that our engineers are working hard toward this goal. We want your voice to be heard and be put in action. If you have any product suggestions to our developers about our purchase order preferences, go to the Help menu and select Send Feedback Online.

Please note that I am here if you need further assistance with anything in the program. Just mention me anytime to notify me. Have a nice day!

I disagree.

The "Received Status" column I am referencing does not appear on the screen when looking at the "Custom Purchase Order" template. Furthermore, it does not "go away when you save or print the transaction".

The "Received Status" only appears on user created templates. It does not appear on the "Custom Purchase Order" template and in fact, if you wanted it to appear when viewing the "Custom Purchase Order" template, there is no way to get it to show up in the screen window since there is no ability to select or deselect the "Received Status" field from the screen view.

Here's another "Bug" I found. If you click on the right arrow above FIND and forward through your purchase orders to the end of the file and create a blank PO, the "Received Status" column will disappear and then you can click back using the left arrow to your purchase order and the "Received Status" Column will be gone. 

EDIT 3/17/2021 FOUND A SOLUTION:

In order to get the "Received Status" column to go away you need to change the template and save the purchase order, then change the template back to the original template you were using and then save the purchase order again, then close the purchase order and then reopen the purchase order. The "Received Status" should then be removed from the screen view.

Now since you've changed templates you are probably experiencing the loss of two inches of field view from the right side of your screen due to the omnipresent Quickbooks template bug, so now you will need to go to Lists/Templates and then deactivate the template by clicking on the X column and then reactive the template by clicking on the X column again. Now when you go back to view your purchase order you should be able to see the whole field of view in your window and the "Received Status" column should be gone.

As long as you don't change to a different template the "Received Status" column should not reappear.

This is a painful process because unless you have another window open or a report open that allows you to reselect the purchase order that you just had open, you will have to open another window or a report and do a search to find it and then reselect it. Also, if you open another purchase order with a different template the column reappears and you have to go through the whole save, exit and reopen in order to get the "Received Status" column to go away. If you work with more than one template as I do, this is a ludicrous, time wasting, bug.

Brilliant. Who would have ever known? This solution worked in nano seconds. Thank you!