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cmiars_hvac
Level 1

Removing Journal Entries from Customer Statements after migrating from QBD

After migrating from Desktop to QBO, many customer statements contain journal entries.  Has anyone encountered this?  Hoping there is an obvious fix or a way to exclude these entries.  I appreciate any help.

1 Comment 1
Jelayca V
QuickBooks Team

Removing Journal Entries from Customer Statements after migrating from QBD

When transitioning from QuickBooks Desktop (QBDT) to QuickBooks Online (QBO), you might notice some differences in how your books appear, @cmiars. Let me share some information on why this happens and what to do with this.      

 

It's important to note that not all data will transfer directly due to variations between the platforms and their data management methods. Some data can be converted or copied to Journal Entries (JE) during the migration process.

 

Certain transactions, such as checks and invoices, can be transferred as JE if tax rates are entered as flat rates (0.00) instead of percentages. In this case, the original transaction cannot be recreated.

 

Rather than deleting these entries, it's recommended to consult your accountant for guidance on how to handle them effectively in QBO.

 

If you don't have an accountant, you'll want to visit our Proadvisor website to find one. Our QuickBooks advisors can offer you technical and accounting support.

 

You can refer to this material to learn more about what other features and data can be migrated from QBDT to QBO: Learn how features and data move from QuickBooks Desktop to QuickBooks Online

 

I've also included this article for the tips and guide after converting from QuickBooks Desktop to QuickBooks Online: What to do after you move from QuickBooks Desktop for Windows or Mac to QuickBooks Online.

 

I'm only a few clicks away if you have further questions about the migration process in QuickBooks. I'll be here to help. Keep safe.

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