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Level 1

Sales receipts

When I create a Sales Receipt in QBO and choose "check" for payment, the ACH option comes up.  I click the customer's bank account that has already been entered.  I finish all items purchased, save and send.  My question is, am I actually charging them at this point via ACH?  I have done ACH payments through invoices and the money is showing up in my bank account, but with just a Sales Receipt, the money is not being deposited.

Solved
Best answer 12-02-2018

Best Answers
Anonymous
Not applicable

Re: Sales receipts

You create a sales receipt, and this can record a sale and a payment at the same time, since the sales receipt is created to give your customers details of the items they have purchased, or it will record the payment you have received, if you need to reflet the account you deposit this payment you should choose the corresponding bank account where the payment you have received was deposit to, if you are trying to charge them, you should be sending them an invoice instead,  in which you may select to allow them the payment via ACH. In a sales receipt you are given the option to select method of paymen to  record the method your client used to pay you for that receipt, it does not mean you chose the method of payment you want to be paid with. I hope this helps. 

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5 Comments
Anonymous
Not applicable

Re: Sales receipts

You create a sales receipt, and this can record a sale and a payment at the same time, since the sales receipt is created to give your customers details of the items they have purchased, or it will record the payment you have received, if you need to reflet the account you deposit this payment you should choose the corresponding bank account where the payment you have received was deposit to, if you are trying to charge them, you should be sending them an invoice instead,  in which you may select to allow them the payment via ACH. In a sales receipt you are given the option to select method of paymen to  record the method your client used to pay you for that receipt, it does not mean you chose the method of payment you want to be paid with. I hope this helps. 

View solution in original post

Level 1

Re: Sales receipts

I generated a sales receipt for the entire month for both cash sales and credit card sales.

The transactions for the credit cards are uploaded daily to my online banking and the cash portion

is just posted on the bank account.  I'm a bit confused on were to see the 2 accounts affected. 1 - 

is the bank account debiting cash what about the Sale side if the sales receipt is entered as a lump sum.

QuickBooks Team

Re: Sales receipts

Hi there, ptps22257.

 

I'm here to provide some clarification on your question regarding your Cash and Credit Card Sales.

 

To clarify, are you trying to match these them to the sales receipt (lump sum) and make them reflect on the right account? At this time, you can match multiple QBO transactions to one downloaded transaction, but not the other way around.

 

That said, you may need to delete the lump sum transaction and recreate the individual Cash and Credit Card transactions if you need to match them. However, if it's not necessary to match them, then you could exclude the downloaded transactions.

 

Here's how you can do it:

  1. Click Banking in the left navigation menu.
  2. In the For Review tab, select all the transactions that need to be excluded.
  3. After selecting all of them, select Exclude Selected from the Batch actions drop-down menu.

For additional insight regarding these processes, I recommend following these helpful articles:

That should get you going in the right direction. Keep in touch if you need more help with your transactions, I want to make sure you're taken care of. Thanks for reaching out, wishing you and your business the best.

Level 1

Re: Sales receipts

Can anyone tell me the accounts which should be recognized when creating a sales receipt?  I'm having a blank moment!  For example:

 

Sales Receipt #1

Bank  Dr  $500

Unapplied Cash Payment Income Cr $500

 

How is the liability account created?  what is the offset?

 

Thanks.

 

 

QuickBooks Team

Re: Sales receipts

Hi @erogersatx,

 

Let me clear things up for you.

 

When you create a sales receipt, the system will debit the bank account you've selected. The offset will be the income account of the product or service you have included in the sales receipt.

 

You can confirm this by going back to any of your created sales receipts. Then follow these steps:

  1. Click the More tab at the bottom.
  2. Select Transaction journal.

On the next page is a report that shows a list of the affected accounts.

 

You may view this article for future reference: Create and send a sales receipt.

 

If you have any other questions, don't hesitate to leave a comment below.

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