I'm here to point you in the right direction to take care of your billing concern, @mike7418.
Since billing concerns require personal information, I recommend contacting our QuickBooks Support Team. They are equipped with tools that can securely look into your account and determine where this charge is coming from.
Here's how:
- Click Assistant in the upper-right hand corner.
- Type in Talk to a human, then press Enter.
- Enter the same keyword (Talk to a human) when prompted.
- Click I still need a human.
- Select Message an agent or Get a callback.
Additionally, If you use QuickBooks Payments to take payments from QuickBooks, there's a processing fee. Always check the QuickBooks Payments website for the latest processing fee rates and pricing. Here's an overview of fees and plans for QuickBooks Payments so you can make the best decision for your business.
QuickBooks Payments charges a fee each time you process a transaction. Fees also depend on how you processed the payment. Fees are subject to change. Always refer to the QuickBooks Payments website for the most up-to-date info.
Fill me in if you've got more questions by leaving a comment below. It's always my pleasure to help you out again.