Shopify sales don't show up on my Quickbooks reports

Integrating data between QuickBooks Online and Shopify is essential for maintaining precise financial records, @NatiB. I will provide some information below to help you access your report.

To start, could you clarify whether the sales section you mention is in QuickBooks or Shopify account? One possible reason for not being able to access the report is a syncing error between Shopify and QuickBooks.

If the data is confirmed to be in QuickBooks but you are still unable to view the Sales by Store Summary report, you need to modify the filter such as the report date and account to ensure you're looking at the correct transactions.

Furthermore, too much stored cache can cause unusual behavior in QuickBooks which affects the performance. We can perform some basic troubleshooting steps to fix the issue. This way, we'll know if you're experiencing a browser-related concern. Clean your browser's cache to remove the historical data and access QuickBooks with a clean slate. You can also switch to a different supported browser.

If the issue persists, I recommend reaching out to the Shopify Support Team for further assistance and to clarify how they transmit data to QuickBooks.

Additionally, consider leveraging the expertise of QuickBooks Live Experts Assisted to transform and enhance your financial management journey. Our experts provide personalized guidance, streamline complex accounting processes, and ensure compliance with ease. Whether you need specialized assistance, clean books for tax purposes, or comprehensive management, our experts are here to support and empower you to make confident, informed decisions.

Moreover, here's an article that'll help you in case you encounter the most common Shopify issues: Troubleshoot Shopify issues with OneSaas.

Additionally, to learn how to get the most out of your financial reports, check this article: Customize reports in QuickBooks Online.

Thank you for visiting, NatiB. If you have any further inquiries regarding your QuickBooks Online sales report, please don't hesitate to comment below. I'm here to assist you. Take care and wishing you a wonderful day!

Hi, 

My reports on Quickbooks don't reflect the sales i made on Shopify even though it's integrated. I've tried with cache but it still doesen't make any changes on my reports. Here is the Sales QB section where everything is synced and on the sales by store summary report.  

Hi, 

My reports on Quickbooks don't reflect the sales i made on Shopify even though it's integrated. I've tried with cache but it still doesen't make any changes on my reports. In the Sales QB section everything is synced and on the sales by store summary report it doesen't show the numbers it's 0.