Should a vendor be deleted because it is used in unbilled charges. How can you make a vendor inactive? Not ALL vendors are "Billable Charges?" Like electric bill?

It's nice to see you again here in the Community forum, @barbatrapid.

Every business has a different structure, and it also goes the same way with recording data. To ensure the transactions are properly tracked, I suggest reaching out to your accountant to help determine the right thing to do. 
 

Moreover, to make a vendor inactive, here's what you'll need to do:

1. In the left menu, click Expenses. 
2. Go to the Vendors tab. 
3. Locate the name of the vendor and choose Make inactive in the drop-down menu under Action column. 
4. Hit Yes to confirm. 

In case you need tips in the future, visit our QuickBooks Help Articles site. 

You can get back to me anytime you have additional questions in QuickBooks by posting your response below. I'll do whatever it takes to ensure your concerns are addressed. Enjoy the rest of your day!

It won't let me, saying it has unbilled charges.  What now?  It is back from 2018?

Good morning, @barbatrapid.

Thank you for following up on making a vendor inactive in QuickBooks Online.

To be sure, I'd first reach out to your accountant to ensure that your books are accurate.

For now, If it's saying that the vendor has unbilled charges, you'll need to find the unbilled charges and either add them to an invoice, delete the charges or if it's a bill or time entry, either delete them or unmark the Bill/Billable option.

To find the Unbilled Charges:

1. In the left-hand menu, select Reports.
2. Search for "Unbilled," and you'll see Unbilled Charges and Unbilled Time as options.
3. Click on the report you'd like to run.
4. On the top left go to Customize, in the Customize Unbilled Charges box to the left, then pick Lists.
5. From the Vendor drop-down menu, choose the vendor you're trying to make inactive. 
6. Go to Run Report, you'll see a list of unbilled charges, either delete it or uncheck the bill/billable box.

To delete or unmark the billable expense:

1. Go through each charge that's on your Unbilled Charges report, and if you see Charge or Credit, there are two options:

• Add it or an invoice or click on the Charge or Credit, and then on the bottom, click on the Delete button.

That's all for it. Once you've gone through the steps above, you'll be able to delete the desired customer.

Let me know if the steps above do the trick. If you have any more questions, please don't hesitate to comment back. Happy Friday Eve!

We have thousands of these unbilled charges since we just migrated many years of desktop data to online and these are vendors that were marked inactive in desktop. How do I override this error?

Welcome to the Community, @Sarah193.

I'd be glad to guide you to override your error about unbilled charges in QuickBooks Online (QBO).

As mentioned by my colleague, Kendra H. If you are receiving a message that the vendor has unbilled charges, you will need to locate those charges and take one of the following actions: add them to an invoice, delete them altogether, or if it is a bill or time entry, unmark the Bill/Billable option. 

But before taking the steps given by my colleague, I recommend contacting your accountant to ensure your books are accurate. 

For more tips and resources, feel free to visit our website: Self-help articles.

Please feel free to leave a comment below if you have any other concerns about unbilled charges or other QBO-related concerns. We're always here to help you.