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Welcome to the Community, @captrwbristol.
There are two aspects why the shipping address isn't appearing in your invoice:
To make sure this will appear on the customer's invoice, you have to update the customer's information and add the shipping address.
Let me show you how:
Once done you can now create the invoice without missing the shipping address.
You can refer to this video article on how to update customer information: Edit customer information.
Just in case, here's an article on how to create repeating transactions like invoices and expenses in QuickBooks Online: Create a recurring transactions.
Keep me notified by leaving a message to this post if you need further assistance. I'll be around to help. Stay safe!
Welcome to the Community, @captrwbristol.
There are two aspects why the shipping address isn't appearing in your invoice:
To make sure this will appear on the customer's invoice, you have to update the customer's information and add the shipping address.
Let me show you how:
Once done you can now create the invoice without missing the shipping address.
You can refer to this video article on how to update customer information: Edit customer information.
Just in case, here's an article on how to create repeating transactions like invoices and expenses in QuickBooks Online: Create a recurring transactions.
Keep me notified by leaving a message to this post if you need further assistance. I'll be around to help. Stay safe!
thanks so much. I think much of the difficulty came because I was dealing with an invoice that had already been sent. I did modify for the future invoice and that worked perfectly. You would think that there would be a checkbox on the Customer Profile to say whether to include the Ship To: address on the invoice. Oh well, perhaps an enhancement...
Thanks again
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