I appreciate you checking in with us, Rafael Couto.
I want to make sure you'll be routed to the right support that can help you check the status of your request number.
Since Community is a peer-to-peer forum, I won't be able to check your account without asking for sensitive information. It would be best to contact our QuickBooks Online Support. They can take a look at your account in a secure environment and check the status for you.
All accounts related concern need to be directed to our phone support for security purposes. Our contact details can be found here along with our opening hours:
- Go to: https://help.quickbooks.intuit.com/en_US/contact.
- Choose your QuickBooks Product.
- Select your QuickBooks version.
- On the Contact Us page, click a topic.
- Click on the Get Phone Number button to see the support number.
The Community is always here to help you out. You can always leave a Reply, I'll help you the best I can.