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robertarranz22
Level 1

System will not let me do the following when adding Inventory item: Purchasing information I purchase this product/service from a vendor.

 
1 Comment
Jovychris_A
QuickBooks Team

System will not let me do the following when adding Inventory item: Purchasing information I purchase this product/service from a vendor.

Thanks for posting to the Community, @robertarranz22.

 

Currently, our product engineers are investigating the cause to fix the issue. The case code is INV-42272, wherein users are unable to save the Purchasing Information purchased from a vendor.

 

I recommend contacting our Customer Care Technical support to attach your account to the investigation case. This way, you'll be notified via email once they have fixed the issue.

 

Here's how:

  1. Go to Help on the upper right pane.
  2. Click Contact Us.
  3. Provide your query and then hit Let's talk.
  4. Choose to Get a callback. 

To stay current with our feature enhancements and product updates, visit our blog site.

 

Please feel free to leave a message to this post if you need further assistance. I'm always here to help you. Take care!

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