Hello there, @theworthybaker.
I understand that encountering runtime issues while creating an estimate or an invoice in QuickBooks Online (QBO) can be time-consuming. We want to help you resolve this matter as soon as possible.
The error message "Unable to connect to our service. Please try again later" in QuickBooks Online when there is a temporary problem with the connection between your device and the QuickBooks Online servers. This error may occur for various reasons, such as network connectivity problems, server maintenance, or issues with your internet service provider.
We can perform the troubleshooting steps about refreshing data. To check if the app's data is causing this odd behavior. This process plays the same role as clearing the cache from your web browser. They collect cache (cookies) to save you time when loading repetitive data and images.
Here are some quick steps to fix most app-related issues:
- Change the Wifi data connection on your device to 4G (varies by device).
- Close and restart the app.
- Clear app data. To do this:
- Open your device Settings.
- Select apps (varies by device).
- Choose the QuickBooks app from the list, then select Storage.
- Tick Clear data.
4.Power down and restart your device.
5.Uninstall and reinstall the app.
Once done, you can close and reopen the mobile app and create an invoice or estimate. Also, I'd suggest restarting your phone. If you continue to get the same result, uninstall and reinstall the application to start fresh.
You can also visit: Fix common errors in the QuickBooks Online mobile app for Android.
Moving forward, we recommend reading these helpful articles on managing invoice or estimate-related tasks:
Please don't hesitate to reply anytime if you have other questions or concerns about creating invoices or an estimate in QuickBooks. We're always available and willing to lend a hand to your queries. Have a great day ahead.
