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The recent update messed up the settings in my account. One of the problems is that Gusto payroll is no longer matching to a journal entry. How do I correct this?

 
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The recent update messed up the settings in my account. One of the problems is that Gusto payroll is no longer matching to a journal entry. How do I correct this?

Hello there, katie52.

 

QuickBooks Online always do updates to keep the program working at its optimum performance. With these updates, integrated third-party application might be affected. Hence, we do recommend reviewing their connection with QuickBooks Online.

 

With that said, I'd suggest to contact the Gusto Payroll Support Team about the integration process. You might need to refresh the connection between the two programs to ensure the date are synced correctly.

  1. Log in to your QBO account and select Apps on the left menu.
  2. Go to the My Apps tab and look for the Gusto Payroll.
  3. Click Actions and select Support.

Aside from that, we also have the Intuit Developer page. There are QuickBooks users, engineers, and other developers that can also share their ideas about the third-party applications you're using.

  1. Go to this link and log in to your Intuit account: https://help.developer.intuit.com/s/.
  2. Select QuickBooks Online under What do you need help with?.
  3. Click Ask a Question and enter the details of your concern.
  4. Select Ask.

We'll be right here if you need anything else. Have a great day!

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