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Asherwood13
Level 1

The register balance on Undeposited Funds does not match what is actually in my Undeposited Funds account

Hello,

 

We run QuickBooks online.  When I pull the balance sheet and look at the Chart of Accounts, the Undeposited funds balance shows $1000.00 (example)  However, when I go to Make Deposit screen it shows 1,978.12 in transactions waiting to post.

I have pulled the register, filtered to show only Unreconciled Transactions, and that also equals 1,978.12.  So why is my balance off on the register and balance sheet?

1 Comment 1
JasroV
QuickBooks Team

The register balance on Undeposited Funds does not match what is actually in my Undeposited Funds account

Nice to have you in the Community space, @Asherwood13.

 

I'm here to help you and share some insights on how to get around this issue. You’ll want to review the transactions showing on your deposits screen and compare them to the transactions showing in your report. 

 

Also, ensure to filter the date of the report to All Dates to show all the transactions. This way, all transactions that we’re not yet deposited will show on your report. In your Balance Sheet report, select All Dates and click Run report.  1.JPG

 

You can also personalize the report show the data you need. Once done, you can now deposit the funds to your preferred bank.

 

Let me also add this link that you can read for guidance in reconciling your accounts in the future: Reconcile an account in QuickBooks Online.

 

Keep me posted if you have other concerns or questions. It’s always my pleasure to help you. Have a good one!

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