Can I completely delete an inventory item entered by mistake and has not been used in any transaction? When I try to delete, the only option I get is to make it inactive

"I need to delete some but it won't let me because it says the item was used. If I could find where it is used I can delete the Estimate it was used on but I don't know how to find the Estimate"

Yes, I described it: Reports menu > Jobs, Time and Mileage reports. There is "Item Estimates Vs Actuals" right there; filter it for the items you want, which cannot be Left Inactive to Filter on them. They will show, if there were used, even if left inactive. Set your date range at the top to ALL.

"Although this list item is inactive,"

Open your Items List. At the bottom, Checkmark "Include Inactive." Now you see everything.

"maybe it was used on an Estimate but since that doesn't show on the QuickReport I can't find which Estimate"

Or, you likely have this inside a Group Item or an Assembly Item from Builds.

Or, a Service Item is in use on Timesheets. It is easy to see this, but you need Other Reports.

Reports menu > Jobs, Time and Mileage.

Examples: Time by Item. Item Profitability. Estimates vs Actuals Detail.

Can I actually permanently delete an inventory assembly item?  We have a sitation where an item was edited and then a different one was added.  I need to delete the item completely so I can add it again.  I believe that when I delete it, it actually just makes it inactive and I can't use the same number again.

Thanks for joining on this thread, @ldevore.

In QuickBooks Desktop, yes, you’ll only be able to delete an assembly. Make sure item if it doesn’t fall to any of these scenarios.

• You can't delete inventory parts or assemblies that are used as components of other assemblies (even if the assemblies are inactive).
• If you create an assembly and build it and don't use it in any other transaction, remove the assembly from inventory.
• When you take out an assembly item that hasn't been used in a transaction, component parts are not deleted automatically.

The Delete feature will completely erase the inventory from your list. To keep the records correct, inactivate the item that you’re not going to use and change its name.

This way, you’ll be able to use the correct item to track the inventory. Here’s how:

1. Go to the Lists menu and choose Item List to view all products/services entered in the company file.
2. From there, choose the item you’re working on and then choose Make Item inactive.
3. Click OK to keep the changes.

I’m adding an article that contains links about adding or modifying products/services in QuickBooks Desktop. It also has answers to frequently asked questions: Add, edit, and delete items.

Let me know if you have any other concerns. I’m always ready to answer them for you. Have a good one.

Dear Sir 

I want to delete totally the inventory imported in to online quick book and wish to import my original Inventory please help how to delete them not inactive 

Thanks for joining in this thread, @Hamid Sharifi. I'd be delighted to answer your first post. 

Deleting inventory items completely in QuickBooks Online is currently unavailable. I understand this is relevant to you and your business. This will be a great idea we can put forward to our developers. 

Please know that all our suggested plans are subject for further study. Any developments and enhancements will be posted on our QuickBooks Blog. I'd recommend you visit our site regularly to be updated. 

For future reference, you can read through our help articles in case you'll need some easy steps on changing item types and adjusting inventory items in QBO. 

I'm always around here to provide additional support if you have further questions about inventory items, @Hamid Sharifi. Take care. 

I've the same problem here and I did all what you explained and i found no transactions but an 

I appreciate you for sharing details, @Abdo Ali. I can help you remove the inventory item.

The steps that you've followed are for the QuickBooks Desktop version. In QuickBooks Online, make sure that there are no associated recurring transactions to the inventory item to remove it. If there are, you can view your Recurring transaction list and delete the template.

Here's how:

1. Click the Gear icon on the top right.
2. Select Recurring transactions.
3. Find the template in question and then click the Triangle button on the Action column.
4. Hit Delete.
   

On the other hand, though we cannot completely delete the item, you can remove it from the Products/Services active list by clicking the Triangle button on the Action column. Then select Make inactive to hide it from the product/services' active list. This will automatically zero out the Starting value of the item.

Here's how:

1. Go to Sales and then select the Products and services tab.
2. Find the item in question, then click the Triangle button.
3. Select Make inactive.
   
4. Hit Yes to confirm.

In case you want to edit item types, take a look at this article to learn more: Change product and service item types. It includes the details on how to adjust inventory items.

In addition, you can restore products and services anytime in QuickBooks Online. Just click the Filter icon in the Products and services tab. Then set the Status to All, hit Apply, and click the Make active option from the Action column for a specific item you want to add back to the active list.

Feel free to add a comment if you need more assistance with deleting some items in your inventory. I'm always ready to help you anytime. Have a happy weekend!

is there a way I can merge the inventory items in QB online? clients want to permanently delete the inventory items but only Inactive is the only option

Thanks for joining the thread, @RodenA. I'm very eager to share some workarounds so you’ll be able to merge items in QuickBooks Online.

At this time, merging inventory items is unavailable. The system only allows you to merge non-inventory, service, and bundle items. This is because it affects the Inventory/Asset accounts and have Quantity On Hand that requires accurate tracking of your data.

Let me guide you on how:

1. Go to the Gear icon, then select Products and Services.
2. Find the product or service that you want to merge.
3. In the Action column, select Edit.
4. In the Name field, enter the product or service you want to merge it with.
5. Select Save and Close, then select Yes to confirm the merge.
   
   

For further details about merging products and services in QBO, feel free to check out this link. It also includes steps on how to inactivate or reactivate a product or service.

Also, I’ll be adding these resources to help with inventory adjustments:

• Adjust inventory quantity on hand in QuickBooks Online.
• Change product and service item types in QuickBooks Online.
  
  

Get back to me here if you have further questions or concerns with QBO. I'd be more than happy to answer it for you. Have a nice day. 

Hello , I have tried but failed is there any video to help said method 

Hi there, @Majed Basma. 

I recognize how the specific feature is beneficial to you and to your business. However, the option to delete an inventory item is unavailable. 

I do think this would be a great time to send this suggestion to our Product Development Team. We value your suggestions. To send them feedback, follow the below steps:

1. Go to the Gear icon.
2. Select Feedback.
3. Enter a brief description of your product suggestion and then click Next.
4. Type your email address.
5. Once done, click Send Message.
   
   

From there, they can read your suggestion and determine what features to add to QBO's future enhancements.

In the meantime, we can make them inactive as provided by my colleagues above. 

You may also visit our Feedback forum page to see a list of other QuickBooks users who already suggested this feature and as well as the recent updates in QuickBooks.

Additionally, here’s an article that you can check for more details about setting up product and service items that may come in handy in the future: Delete a product or service item.

I’m always ready to assist you if you have any other questions or concerns about managing your inventory in QuickBooks Online. Tag me in your reply and I’ll sprint back into action. Have a good one and keep safe.

If deleting isn't working, you may want to consider merging with the item that is replacing it. You should do the same with all items you no longer use, create one called 'no longer in use' and merge all old items into it.

I am unclear why that statement (you can't delete an item) is given. I do so all the time. My issue at the moment, is that the software is saying to create the PN again with the same name, I need to delete it out of Pending deletion status. How do you accomplish that (especially since it is telling me that is what I need to do)

I am unclear why that statement (you can't delete an item) is given. I do so all the time. My issue at the moment, is that the software is saying to create the PN again with the same name, I need to delete it out of Pending deletion status. How do you accomplish that (especially since it is telling me that is what I need to do)--just found out, you have to close all occurances of the company file, and the item will complete deleting